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Marina Concierge

Coral Sea Marina Resort - Airlie Beach, QLD

Hospitality, Travel & Tourism
Source: Whitsunday Jobs


About the business

It is an exciting time to join Coral Sea Marina Resort on our journey. 

Our Marina is a Global Gold Anchor – Platinum Level accredited marina, delivering first-class marina facilities and exceptional guests services.  Coral Sea Marina Resort, located on the beautiful tropical coast of Queensland, is the gateway to Airlie Beach, the Whitsunday Islands and the world-renowned Great Barrier Reef.

We pride ourselves on our enticing array of facilities, outstanding hospitality and a passionate team dedicated to delivering you a wondrous experience that exceeds expectations along with memories to treasure. 

About the role

We have a brand-new exciting opportunity for a Marina Concierge to act as a pivotal point of contact to all guests and visitors to Coral Sea Marina. If you are dynamic, innovative, and passionate about ensuring our guests having a memorable experience, this is the position for you! 

As Marina Concierge, you will be responsible for:

  • acting as a marina concierge for marina guests and visitors, answering a range of frequently asked questions and filtering out marina related queries which need to be taken to the marina office;
  • building a rapport with guests by greeting them in a welcoming and friendly manner and learning about their stay and what experiences they wish to have whilst a guest of Coral Sea Marina
  • building a rapport with external service providers, including our commercial operators and tenants, to ensure knowledge of activities available in the region
  • developing a thorough understanding of Guest Service Agent responsibilities to assist with guest check in, check out or answering enquiries relating to their reservations
  • on occasion, chauffeur VIP guests in company vehicle to local destinations, collection of post, ordering of staff amenities and ensuring the reception area remains clean and tidy

To be considered for the position of Marina Concierge, you are required to have:

  • prior demonstrated experience in a customer service position
  • positive attitude, passionate personality and willingness to ensure our guests receive exceptional service
  • current open c class drivers’ licence
  • ability to work with minimal supervision and have a solution focused approach.


This is a fixed term opportunity for a 4 month period, with a review to extend past the busy season.  This opportunity will have a Wednesday to Sunday roster, 8:00AM to 4:30PM. 

This is a fantastic opportunity to join a passionate and dedicated team, and one of the largest employers within Airlie Beach.

Salary will be commensurate with experience.

Apply Now!

Should this position sound like the opportunity for you, please do not hesitate to hit the Apply Now button to be considered.



Please note, to be considered for this position you must be able to work in Australia and be residing in Australia at the time of application.  

Only successful applicants shortlisted for the position will be contacted.

Airlie Beach, QLD

Hospitality, Travel & Tourism


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