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Gaz - Aps3 - Qld - Citizenship Program Delivery

Department of Home Affairs - Brisbane City, QLD

Government, Defence & Emergency
Source: uWorkin


Full Job Description
Requisition Number: 96920
Position Number/s: Several
Classification: APS Level 3
Location: QLD
Division: Citizenship
Branch: Citizenship & TIS
Section: Citizenship QLD
Security Classification: Baseline Vetting
Salary: $57,777.00 to $66,382.00
Contact: Li DEMOSTHENOUS, Phone: 07 3136 7415
Period of Vacancy: Ongoing
Number of Vacancies: Several

Applications close: Tuesday 15 June 2021 at 11:59pm (midnight) - AEST. Late applications will not be accepted.

Who can apply:
Please note this opportunity is available to current Australian Public Service employees and all eligible members of the community.

About the Department of Home Affairs:
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The Department of Home Affairs is responsible for centrally coordinated strategy and policy leadership in relation to domestic national security arrangements, law enforcement, emergency management, counter-terrorism, social cohesion, the protection of our sovereignty, the integrity of our border and the resilience of our national infrastructure.

The Australian Border Force, an operationally independent body within the Department of Home Affairs, is Australia's frontline border law enforcement agency and Australia's customs service. The Australian Border Force's mission is to protect Australia's border and facilitate the legitimate movement of people and goods across it.

Overview of the Citizenship Program Delivery Branch:
The Citizenship Program is responsible for the program management and delivery of the Australian Citizenship Program. The citizenship program includes: the citizenship test; citizenship ceremonies; applications for citizenship by conferral, descent, adoption, resumption, evidence and renunciation; revocation of citizenship. The role of the citizenship delivery network is to assess and decide citizenship applications. This involves assessing applications against legislative criteria, and administering citizenship appointments and tests in departmental offices. Additionally the network coordinates with relevant local Government authorities and community organisations to hold Australian citizenship ceremonies to confer Australian citizenship on applicants. Opportunities may also be made available across the Department in the following areas located within Brisbane, Queensland:

Onshore Visitor Programme Delivery

The role of APS 3 officers in the onshore visitor program is to assess and decide visa applications and contribute to the delivery of the global Temporary Visa Program. In this role APS 3 officers process visitor tourist stream visas, medical treatment visas, bridging visas, change of address/passport processing and offshore payment requests. This role requires that officers make sound decisions on visa applications or make formal recommendations to other delegated officers for decision on applications.

Queensland Temporary Visa

The APS 3 officers in QLD Temporary Visas work under direction of the APS 5 Team Leader in the delivery of the following Temporary Visa programs: Asia-Pacific Economic Cooperation (APEC) Program; Maritime Crew Visa Program; Working Holiday Maker (WHM) & Work and Holiday (WaH) Programs. APS 3 officers work under the general supervision and direction of a line manager but are expected to undertake work with attention to accuracy, detail and be able to work independently to manage their own workload in an environment of competing priorities. APS 3 officers in some teams also provide administrative support to their colleagues to deliver the business objectives of the section. Work is high volume requiring officers to be flexible to respond to changing demands in workload.

About the role:
The role of APS 3 processing officers in the Department of Home Affairs is varied and can include, but is not limited to, citizenship and visa processing, delivering client services and administrative support. APS 3 officers are expected to be flexible and able to cross learn processes, noting that training will be provided. Roles will require computer proficiency, verbal and written communication skills, including with internal and external stakeholders and an ability to quickly acquire knowledge of specified legislation. APS 3 officers are responsible for assessing and processing Australian citizenship or visa applications: which requires attention to detail and sound judgement. This role requires that officers conduct a pre-assessment of citizenship applications and, when required, related administrative duties.

Our ideal candidate:
The Department is looking for people who enjoy working in a rapidly evolving and forward thinking environment. Whilst working in the Department you will be exposed to cutting-edge technology as well as training resources that can fast track your professional development, allowing you to excel within and outside of the Department. The successful candidates will be self-driven and seek to directly influence the key outcomes of the organisation.

Specific duties/responsibilities:
Assessing and deciding applications in line with legislation, policy and procedures
Registering and updating applications in Departmental systems
Undertaking basic and more complex research and analysis activities
Assessing and deciding application pathways in line with legislation, policy and procedures
Preparing and allocating assessment ready applications to decision makers.

Role requirements/qualifications:
An ability to understand and apply legislative, regulatory and policy frameworks related to Department of Home Affairs, including an ability to acquire an understanding of departmental systems
Well-developed written and verbal communication skills and sound record-keeping practices
An ability to work independently or as part of a team while having accountability for the completion of allocated tasks
An ability to be responsible for managing their workflow and output to meet work area needs
Provide advice using well-established policy and practices as a guide, and research is conducted to prepare advice to more senior staff
Identify, gather, record and share information for risk analysis activities, and development of compliance strategies.

Applicant response:
As part of your application, you will be required to provide your CV, details of two referees and prepare a response document (minimum 11pt font in MSWord or PDF format), which you will upload in the next section.

Please ensure you read the instructions carefully, noting failure to address identified requirements may lead to your application being deemed ineligible.

Please prepare a one-page Applicant Response in relation to the advertised role, outlining:

how your skills, knowledge and experience will be relevant to this role
why you are interested in the role and what you can offer us
any specific examples or achievements that demonstrate your ability to perform the role.

How to apply:
Prior to preparing your response it is recommended you review the Work Level Standards relevant to the classification you are applying to. It may also be useful to refer to the Integrated Leadership System information relevant to the classification. You are required to submit your application in Home Affairs' online recruitment system (ourPeople).

As part of your application you will need to provide:
Your CV
Your Applicant Response document
Details of referees
Include your full name and the Requisition Number - 96920 in the footer of any documents being uploaded.

Eligibility and Specific Conditions of Employment
To be eligible to work with the Department of Home Affairs you must:

Be an Australian Citizen
Fulfil the Department’s minimum requirements by satisfactorily answering all screening questions during the application process
Obtain and maintain the required AGSVA clearance
Obtain and maintain a current Employment Suitability Clearance
Satisfy a probation period
Undergo a health assessment (if applicable).

Technical Assistance

If you are experiencing problems submitting your application online, please email the nature of the issues you are experiencing to Recruitment (recruitment@homeaffairs.gov.au) including screen captures if necessary. A response will be sent during business hours.

Remuneration: The Department offers an attractive remuneration package, including salary, superannuation benefits and flexible working conditions appropriate to the level of the position.

Information about employment in the Department of Home Affairs, and advice on how to apply for vacancies can be obtained from the Department’s website at http://www.homeaffairs.gov.au/about/careers-recruitment

If you are experiencing problems submitting your application online, please email the nature of the issues you are experiencing to recruitment at recruitment@homeaffairs.gov.au. A response will be sent during business hours.

If you have identified as having a disability, please indicate whether you require any support throughout the selection process. For further information please contact Recruitment: recruitment@homeaffairs.gov.au

Brisbane City, QLD

Government, Defence & Emergency


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