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Regional Operations Manager

Onsite Rental Group - Forest Lake, QLD

Any Industry
Source: uWorkin


About the business

Onsite Rental Group (Onsite) is a specialist B2B equipment rental business. We have over 30 years' experience in this industry, with 500+ employees, across 30 branches and targeted co-locations.

About the role 

Playing a pivotal role within the regional leadership team, the Regional Operations Manager will lead and manage the operations of Onsite’s branch network within South East Queensland, Surat & the Northern Territory to support sales activity and maximise the long-term profitability of the business. This position will be based in Brisbane (Forest Lake, 4078), and will require ongoing travel throughout the region. 

The Branch Managers within the SEQ/NT region will report into the Regional Operations Manager who will be responsible for the day-to-day quality of the operations. You will be accountable for driving best practice standards in SHEQ, business processes, customer service, maintenance and people practice to optimise operational and sales performance. 

Reporting to the General Manager - Northern, your key accountabilities will be:

  • Attract, lead and develop a superior team capable of dealing with growth, operational challenges and industry dynamics.
  • Accept responsibility for the financial performance in the region.
  • Overall accountability for budgets, P&Ls and operating costs.
  • Assist with formulation of a strategic plan and integrate this with the operational function of the business.
  • Lead the Branch Managers, to effectively align operating costs and sales revenue to manage operations within agreed budgets.
  • Work with the Regional Sales Manager and their team to ensure effective account management.
  • Leverage a best practice approach in delivering equipment and services to all customers and ensure consistency across all branches.
  • Maintain strong working relationships and customer service excellence across the region.
  • Manage SHEQ requirements proactively in accordance with safety management plans, policies, risk assessment procedures and related actions.
  • Manage labour and logistics to ensure business needs are met.

Skills and experience

To succeed in this role, you will have: 

  • Tertiary qualifications in business and/or 10+ years’ experience in leading operations function within an industrial service business.
  • A background and depth of experience in strategic level operations, plant and asset management within a multi-site environment.
  • Strong strategic capability with the tenacity to pursue goals and targets in challenging market conditions.
  • Strong understanding and ability to drive SHEQ culture and KPIs.
  • Leadership qualities and a genuine desire to coach and develop talent at all levels throughout the business.
  • Solid written and verbal communication skills with the ability to communicate and engage effectively at all levels.
  • Focused on improvement and innovation to improve the business and themselves.
  • Able to work with a diverse array of people, challenging in a non-confrontational way and builds successful working relationships.
  • Ability to communicate across all functional levels of multifaceted organisations.

Benefits and perks

At Onsite, we are committed to creating a positive workplace culture and we provide a range of benefits to assist our employees in their personal and professional lives, including:

  • Competitive remuneration package, including fully maintained vehicle and participation in the Onsite Incentive Plan 
  • Salary continuance insurance provided 
  • Health insurance discounts with Bupa
  • National career opportunities
  • Strong and supportive leadership team 

Onsite is committed to achieving a diverse and socially inclusive workforce. All candidates will be required to undergo background checks as part of our application process.