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Psychology Receptionist & Admin

Halo Practice Management - Loganholme, QLD

Health, Medical & Pharmaceutical
Source: uWorkin


Halo Practice Management exists to remove the admin tasks from the massive to-do list of business owners, particularly Mental Health professionals running their own private practice. Everyday, we take care of the reception and admin processes to allow Psychologists, Social Workers, Occupational Therapists and Counsellors focus on their clinical work to best support their clients.

We are a fun, energetic and supportive company; our main values are communication, honesty and authenticity. In this role, you'll work with Psychology & Counselling practices across Australia, supporting them with:

- Answering their phone calls

- Making outbound calls on their behalf

- Making bookings for new and current clients

- Managing their emails and online enquiries

- Billing and processing Medicare rebates

... and much more!

It's really important to us that we build rapport with our customers (the Practices) and their clients (people attending therapy) to ensure we are to support them as best possible. To ensure this relationship-building is possible, we work in small teams and you get to know your regulars well and can best serve them.

We are currently looking for three new team members; the successful candidates must:

- Be committed, punctual, ready to learn!

- Be tech-proficient - i.e. able to learn and understand systems quickly, experienced with excel, emails etc.

- Cope well under pressure (it is a fast-paced working environment!)

- Possess excellent written and verbal communication and language skills

- Be professional while conveying warmth and compassion, and understand the importance of boundaries

- Demonstrate exceptional attention to detail

- Have full weekday availability

Please only apply if you are interested in ongoing admin and reception work and feel passionate about supporting the community to access essential mental health services. We have exceptionally high standards in the work output we expect, and we'll provide you with all the training and support you need to succeed! PLUS we have progression and leadership opportunities for those looking for career progression!

Loganholme, QLD

Health, Medical & Pharmaceutical


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