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June

– Assistant Network Operator

Central Highlands Regional Council - Emerald, QLD

Agriculture, Nature & Animal
Source: uWorkin

JOB DESCRIPTION

CENTRAL HIGHLANDS REGIONAL COUNCIL

P OSITION DESCRIPTION

POSITION TITLE: Assistant Network Operator

POSITION NUMBER: 10508

AWARD: Queensland Local Government Industry (Stream B) Award –

State 2017

AWARD CLASSIFICATION: 5

REPORTS TO: Network Crew Operator

DEPARTMENT: Infrastructure and Utilities

ABOUT US

Our vision

A progressive region creating opportunities for all.

Our mission

We are a council committed to continuous improvement, a sustainable future and efficient

investment in our communities.

Our values

  • Respect and integrity.
  • Accountability and transparency.
  • Providing value.
  • Commitment and teamwork.

OBJECTIVE OF THIS ROLE

The Assistant Network Operator is a development role and will undertake planned or responsive

activities / repairs to the water and wastewater networks under the direction and supervision of the

Network Crew Operator. This includes job planning, job safety and risk assessments, traffic

management, identifying and reporting. In addition, receiving and closing out of customer requests

on a tablet computer and marking up Council plans for asset accuracy.

KEY RESPONSIBILITIES IN THIS ROLE

1. Continuity of supply. Undertake work as directed to minimise disruption to customer service.
2. Customer Service. Undertake works as directed to meet customer levels of service.
3. Planned Maintenance. Undertake planned maintenance activities as directed on water and

sewer networks. Carry out manual works as required.
4. Responsive Maintenance. Undertake responsive maintenance activities as directed on water

and sewer networks to ensure customer service levels are met. Carry out manual works as
required.

5. Safety and training. Work according to safe work procedures and undertake necessary
training to ensure regulatory compliance is met and zero harm is achieved.

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6. On-call / after-hours. Participate in an on-call roster system as a crew member to undertake
after-hours responsive or planned maintenance activities.

Additionally, this position may be required to conduct other duties as lawfully directed by the

reporting supervisor and/or manager.

ABILITIES, SKILLS AND KNOWLEDGE REQUIRED

Mandatory:

  • Willingness to undertake further training in water and wastewater network management

and planned and responsive maintenance activities

Desirable:

  • Field experience in a similar or related role

QUALIFICATIONS, EDUCATION AND LICENCES REQUIRED

Mandatory:

  • Minimum of Queensland C class provisional drivers licence.
  • General Construction Induction Card.
  • Willingness to undertake Cert III Network Operations, or Water Industry Worker certificate,
and other training as required.

Desirable:

  • Excavator ticket/statement of attainment.
  • MR licence.
  • Traffic control accreditation.
  • Asbestos, confined space, working at heights, trenching.

KEY SELECTION CRITERIA

1. Sound written and oral communication skills.

2. Demonstrated time management skills, with the ability to organise and prioritise work

effectively to meet deadlines/timeframes.

3. Demonstrated ability to follow safe work practices.

4. Self-motivated with the ability to work as part of a team.

CORPORATE REQUIREMENTS YOU MUST MEET

1. Commitment to council’s vision, mission and values.

2. Compliance with council’s code of conduct.

3. Adherence to all relevant council policies and procedures, certified agreement, your

contract of employment and relevant legislation, including the Local Government Act, 2009

and Work Health and Safety, Act 2011.

4. Commitment and adherence to council’s customer service charter.

5. Compliance with all relevant and necessary pre-employment checks required for this role.

6. Commitment to council’s corporate plan.

7. Commitment to equal employment opportunity, diversity and merit principles.

8. Commitment to ensuring a workplace free from bullying, harassment and discrimination.

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9. Efficient and effective utilisation of resources as allocated under the level of responsibility

for the position.

10. Commitment to change management.

ELIGIBILTY AND PRE-EMPLOYMENT CHECKS

To be appointed to a permanent position, you must be an Australian citizen, or have permanent

residency status, or a visa permitting you to work in Australia permanently. If you have a visa

permitting you to work temporarily in Australia, you may be appointed to a temporary or casual

position, providing the work complies with the conditions of your visa.

The pre-employment checks relevant to this position include:

  • Right to work in Australia.
  • Medical and functional assessment including drug & alcohol testing.
  • Reference checks.

CORE COMPETENCIES WE NEED FROM YOU

Competency Definition Level

Delivering Results Having the ability to set objectives for yourself and others, taking

a forward looking perspective, and delivering successful 1

outcomes within agreed parameters.

Communication Identifying and using appropriate communication styles and

methods, taking into consideration the audience and the desired
1

outcome. Building and maintaining effective working

relationships with key stakeholders, both internal and external.

Initiative and Anticipating situations and problems, finding appropriate

innovation solutions, grasping opportunities for improvements and taking
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ownership for continuous improvement that goes above and

beyond the call of duty.

Flexibility Being able to adapt your thinking and behaviour to suit different

situations and changing circumstances. Taking other people’s
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views on board, accepting new and different ways of working

and encouraging others to embrace change.

Teamwork Having the ability to work as part of a team, actively encouraging

team working and recognising the role you play as part of the 1

council team.

Commitment to Being willing and able to align your own behaviours with the

Council objectives, goals and values of council; acting as a role model 1

and promoting the values to others.

Customer service Aligning your behaviour with the customer service charter to

ensure both internal and external customer needs are met;
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taking a positive attitude, showing commitment and having a can

do approach.

3

Workplace Health & Taking reasonable care for the health and safety of yourself and

Safety others, complying with reasonable instruction and co-operating 1

with council policy and procedure.

A copy of the Competency Handbook is available on the Central Highlands Regional Council

website under ‘Careers with Council’.

GENERAL OBLIGATIONS

1. This is a description of the job as it is presently constituted. Council will regularly review

position descriptions and appropriately update them to ensure that they relate to the job

being performed, or to incorporate whatever changes are being proposed. Where

appropriate, employees will be consulted on the changes and employees are expected to

participate in consultation.

2. Whilst employment is in the position described in this document it is understood that

employment is with Central Highlands Regional Council. In the event of organisational

change or restructure, council may require employees to undertake other roles for which

they are qualified and capable of performing.

3. Employees may be required to undertake a variety of duties not related to their substantive

role in the times of disaster or significant exceptional operational circumstances.

4. All employees are responsible for making and keeping records in accordance with

legislation, information standards and other relevant guidelines and procedures.

5. Failure to maintain any licence or qualification, which are a condition of your employment,

may result in demotion or termination as council is unable to guarantee your transfer to a

position not requiring said licence/qualification.

Please sign below if you have read, understood and accepted the responsibilities of this

position as outlined in this position description.

Name

Signature Date

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