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It Support Technician - Level 2

Interwise IT - Beenleigh, QLD

Source: uWorkin


About the business

Interwise IT has been assisting small to medium businesses since 2008 by specialising in managed service solutions. Interwise IT currently provide services to a vast array of industries specialising in the medical industry, we strive to deliver personalised services to each of our clients. Interwise IT offers a great working environment with our growing team of IT professionals with the office conveniently located on Brisbane’s Southside just minutes of M1 Exit 34.

About the role

This position provides an exciting opportunity to join a growing business as an IT Technical Support Specialist. The position is designed to suit an individual who is passionate about IT and has excellent communication and time management skills. In this role, you will be responsible for providing the highest standard of service to our clients using the industries best support software.

To be successful you will posses:

  • Cert 4 in Information Technology
  • Minimum 2 years’ experience in a technical support role
  • Professional manner with a strong focus on customer service
  • Exceptional troubleshooting skills
  • Excellent time management and organisational skills
  • The ability to work independently
  • Current drivers licence

Your responsibilities will include (but not be limited to):

  • Day to day support of our wide range of clients including remote support and on-side support
  • Maintaining client relations
  • Managed Service Setup & Maintenance
  • Internal System Maintenance
  • Assisting with new equipment setup, installation, maintenance, upgrades and configurations
  • Time management and job logging
  • Keeping documentation up to date

Apply now to join our expanding and friendly team by pressing the apply button, or if you have any questions call Narmie 0497 016 083.

Job Type: Permanent

Salary: $60,000.00 – $65,000.00 per year


  • Company car


  • 8 hour shift

Work Remotely:

  • No