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Industry

Distance from location (kms)

Exact 5 10 25 50

8

June

Sales & Order Fulfilment Representative

Getter - Caboolture, QLD

Trades & Services
Source: uWorkin

JOB DESCRIPTION

ABOUT GETTER - HIRING AUSTRALIA WIDE

Getter was founded on one simple principle.

That you’re here to build things, not burn time.

Every tradie needs tools and every project needs parts.

We believe getting your hands on them shouldn’t be a hassle.

In the age of instant delivery, you shouldn’t wait days or waste hours.

With decades of experience across installation, construction, roofing and more, we know that time is money. We’re here to save you both.

Get what you need. Get the job done. Get Getter

Overview

When working at Getter you will be working with an energetic and fast paced team, whose aim is to revolutionise the trade industry by providing an unparalleled level of customer service and certainty for its customers. As a part of your role you will be the face of Getter while performing the on-demand deliveries of trade supplies, and providing an excellent customer experience to ensure they remain a regular customer.

The key things we are looking for from the right candidate are:

Reliability;

  • We go above and beyond to make sure we are delivering what the customer actually needs. This means double-checking when you are picking up from the wholesaler that you have the right thing, or seeing if an alternative will do the trick if you can't get the actual item.

Strong Communication Skills;

  • We ring the customer as soon as an order comes in and we let them know we are trying to sort it out for them ASAP. We let them know exactly how we operate (sourcing service) and we manage their expectations to ensure we remain reliable.

Problem Solving Skills;

  • The reason customers use us is that they have an issue they need help solving; they urgently need trade goods on site, and there is no timely way of arranging this outside of Getter. We do not simply pick up products and deliver them; we solve problems by offering alternatives, delivering items exactly when the customer needs them, helping them unload bulky products, shopping for the customer, and any other way that we can help.

A typical day will involve fulfilling orders for trade materials. This includes actually delivering the materials.

You will need to organise materials with customers and wholesalers, liaising with customers to solve their issues and confirm that they are getting what they need as wholesalers frequently make errors. This will be done with the help of Getter HQ. Due to the nature of trade materials you will often be unloading and loading supplies, strapping them down and observing road rules.

In addition you will also:

  • Perform sales tasks to promote the Getter brand, sign new customers up, and introduce to new wholesalers
  • Follow up on any current connections in the trade/supply industry
  • Spread the good word of Getter in an energetic and positive manner
  • Stay proactive and share thoughts/experiences (positive and negative)

This job will be well suited to someone that:

  • Is fun, reliable and well-presented
  • Has excellent communication skills
  • Has strong problem-solving skills and is a safety first driver
  • Is very happy with technology as a core part of your business
  • Has knowledge and/or eagerness to learn about trade materials and the trade industry

Job Types: Full-time, Permanent

Salary: $50,000.00 – $70,000.00 per year

Experience:

  • Sales: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Licence/Certification:

  • Australian driver's licence (Required)