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Retail Store Manager | Full Time

HUGO BOSS Australia - Brisbane City, QLD

Source: uWorkin


Full Job Description
HUGO BOSS is a leading premium fashion and lifestyle company with approximately 14,500 employees worldwide. As the most important interface to our customers, you have a passion for our products and act as brand ambassador for HUGO BOSS. Join a team that creates an exceptional brand and shopping experience with enthusiasm, fun and expertise - because to create something extraordinary, we must explore new paths together. Shape your personal future at HUGO BOSS!


Reporting directly to the Area Manager and supported by an Assistant Store Manager, you will be responsible for motivating and developing a strong sales team, and driving overall store performance for our HUGO BOSS menswear and womenswear concessions in David Jones Brisbane.


Provide leadership to the store team including recruitment, coaching, training and performance management
Manage completion of daily and weekly operational tasks and activities
Drive sales performance - both individual and store
Deliver genuine customer service experience for all customers in line with company values and expectations
Continue to identify ways to grow the customer database and increase client retention
Act as a brand ambassador and lead by example
Ensure effective two way communication to ensure team members are engaged and knowledgeable
Ensure store merchandising standards are adhered to including visual merchandising expectations
Managing stock to reduce shrinkage and optimise sales


Strong leadership and people management experience
Demonstrated ability to positively influence sales and profit results
Familiarity with KPI's and how to drive these for ongoing success
A genuine love for the fashion industry and enthusiasm to share your styling expertise
Knowledge and ability to roster teams to optimise productivity
Understanding of profit and loss and the factors that can be influenced at store management level
Effective communication skills with the ability to adapt style depending on the audience and situation


Commission, incentives and annual Store Manager bonus eligibility
Up to 65% discount off our premium product range
HUGO BOSS team member wear
Earn up to $2,500 per person you refer through our employee referral program
Access to our Employee Assistance Program