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Cert Iii Business Admin Traineeship - Springwood

BUSY At Work Career and Placement - Brisbane City, QLD

Banking & Finance
Source: uWorkin


Position Description

Are you interested in learning about the Banking Institution?
Do you see yourself having a career in this industry?
Our employer is seeking someone who wants career in the industry?

About the Role?
As the Customer Service Officer, you will be the face of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQs products and services
Day to day your key responsibilities will consist of:

Teller duties including general enquiries, account opening/closing, deposits, withdrawals
Floor walking and initiating quality conversations with customers
Inbound and outbound calling to maintain and build customer relationships
Daily maintenance of the ATM
Cash management - ATM Services, Travelex
Stationery orders
Strong focus on compliance

About You?
As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating:

Previous customer service experience, preferably from the banking industry
Contributor to a collaborative team environment
Willingness to go above and beyond for your customers and colleagues
Driven to take a personalised approach with every customer interaction
"Can do" approach to all aspects of your role
Ability to learn and confidently use a number of technical financial systems

You will be subject to a Police Check
Drivers licence and vehicle is advised as public transport is not always reliable
You hours will be Mon- Thurs 8.30 - 4.30 Fir 8.30 - 5.15 (Fulltime).
No Saturday and overtime

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.

Whilst all applicants will be carefully considered, we will only be able to personally contact you if short-listed for an interview.

Apply now if you fit the criteria