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7

June

Public Trust Officer

Public Trust Office - Ipswich, QLD

Hospitality, Travel & Tourism
Source: uWorkin

JOB DESCRIPTION

Full Job Description
We have an excellent opportunity for enthusiastic individuals to join our Customer Experience and Delivery team located in Ipswich. We are seeking people who have a strong interest and experience in working within a customer focussed environment undertaking a variety of work and the ability to rapidly acquire the skills and knowledge to be successful in the role.
Job Type: Temporary
Position Type: Full-time
Location: Ipswich region
Contact Name: Kylie Retschlag
Contact Number: 3432 6633
Closing Date: 17-JUN-21

The Customer Experience and Delivery program values excellence in the development of enduring, respectful, compassionate and professional relationships with our customers. We are seeking people who have a strong interest and experience in working within a customer focussed environment undertaking a variety of work and the ability to rapidly acquire the skills and knowledge to be successful in the role. You will assist customers in the timely provision of service and advice in the financial management of the affairs of people with impaired financial decision making capacity, administration of estate and trusts, estate planning and/or the making of legal documents such as Wills and Enduring Powers of Attorney.

To be successful in the role you will:
strong customer focus;
an ability to manage client affairs and be flexible in a fast paced environment;
have a high level of integrity, resilience and personal drive;
have excellent attention to detail and organisational skills to be able to manage multiple priorities;
have strong written and verbal communication skills
demonstrate active listening and empathy;
have excellent interpersonal skills and a solutions-focussed mindset.

Key Responsibilites & Key Capabilities - please refer to the attached role description.

In return, the Public Trustee offers comprehensive training and development for the right person for the role, flexible work arrangements to assist in balancing work and personal life, as well as professional development to grow and enhance career opportunities and advancement within the organisation.

How to apply

To enable the panel to assess your merit, your application should include:

Your current resume which details your work experience and relevant information to this position.
A short statement (no more than one page) focusing on your knowledge, skills and attributes as outlined in the key responsibilities and key capabilities.
Contact details for two work related referees. At least one referee must be your most current or recent supervisor and have a thorough knowledge of your work performance and conduct within the previous two years.This work is licensed under a Creative Commons Attribution 3.0 Australia License.