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Child Safety Support Officer

Child Safety, Youth and Women - Logan Central, QLD

Voluntary, Charity & Social Work
Source: uWorkin


Full Job Description
Your contribution:
To deliver culturally appropriate, practical prevention and early intervention support services to families utilising a range of strategies including the interpretation of cultural issues, consultation, support and advice, to strengthen the family unit and assist in the diversion of families from the statutory child protection system.

To apply, your application should include:
  • a one page cover letter outlining who you are, your strengths and qualifications, and why you are interested in this role.
  • a current resume containing details of 2 referees. At least one referee should have a thorough knowledge of your work over the past two years as your manager or supervisor.
Job Type: Permanent
Position Type: Full-time
Location: Logan - Beaudesert
Yearly Salary: $63527 - $70493
Contact Name: Hayley Kruger
Contact Number: PH: 07 3094 7400
Closing Date: 15-JUN-21

Key responsibilities:
  • Ensure that service delivery is consistent with departmental policies and procedures, departmental objectives and current trends.
  • Provide culturally appropriate prevention, early intervention, and family support strategies to children and families including referral, provision of information, advocacy and consultation.
  • Consult with relevant stakeholders and negotiate with service providers to design, implement and maintain appropriate casework and individualised service plans that link clients to the services and supports they require.
  • Liaise and develop links with relevant stakeholders including families, community agencies and relevant government departments.
  • Participate effectively as a team member in a multidisciplinary team.
  • Develop and maintain knowledge relevant to the role, and actively participate in appropriate learning and development processes.
  • Prepare reports and maintain accessible and clear case records consistent with departmental case management requirements.
  • Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.
Your merit will be assessed based on the following key capabilities:

  • Supports strategic direction - you understand the work environment and contribute to the development of work plans and team goals.
  • Achieves results - you are aware of the features of new programs and services, and apply this knowledge appropriately in delivering services to clients.
  • Supports production working relationships - you build and sustain positive relationships with team members and clients, including children and families from a range of cultural backgrounds, and respond under direction to changes in client needs and expectations.
  • Displays personal drive and integrity - you behave in an honest, ethical and professional way, adhere to confidentiality requirements and are willing to learn new approaches to service delivery and develop new capabilities.
  • Communicates with influence - you communicate messages clearly, structure written communication so that it is easy to follow and adapt your communication style to address the needs of different people.
  • Technical/role specific - you are able to recognise and articulate the interests of Aboriginal and Torres Strait Islander people, and have the capacity to consult and negotiate according to Aboriginal and Torres Strait Islander protocols. You know about and understand the issues that impact on both cultures in contemporary society.
The possession of a driver's licence is a mandatory requirement for this role, as it will involve travel. Accepted driver's licences fall into the following categories: - 'O' (open) or 'P2' (provisional green P plate); and - 'C' or 'CA' class driver's licence.

Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Logan Central, QLD

Voluntary, Charity & Social Work


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