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5

June

Senior Business Analyst

ManpowerAU - Brisbane City, QLD

IT
Source: uWorkin

JOB DESCRIPTION

Located in the heart of Brisbane CBD, this large government department requires a Senior Business Analyst to join their IT Enterprise team on an 11-month contract. As part of the team you will provide department wide initiatives, services and programs relating to the enterprise platform and security, telecommunications and data services, ICT programs and projects and the development of an IT Solutions capability.

Your responsibilities will include:

  • Proactively manage key stakeholder relationships, and lead and conduct workshops and meetings as required to define as-is and to-be business processes and ensure improved outcomes.
  • Obtain formal agreement from stakeholders on the scope of requirements (including business focused user stories) to establish a base line on which delivery of a solution can commence.
  • Where required, initiate communications between stakeholders, acting as a single point of contact for defined groups and facilitating open communication and discussion between stakeholders.
  • Take responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organisation change.
  • Identify and assist the development of remediation plans to resolve any inconsistent or unclear business practices which could affect the success of the project.
  • Take responsibility for ensuring traceability is mapped and agreed for all business benefits through to system requirements.
  • Contribute to organisational change through recommended improvements to existing business processes, practices, procedures and information systems.
  • Provide a high level of expertise in establishing and documenting ICT business and system requirements through a range of structured research and analysis techniques including, but not limited to facilitated stakeholder workshops, surveys, client meetings and industry reference reviews.
  • Apply and utilise business modelling methods to ensure results-oriented deliverables in a way that can be recreated and used as a corporate knowledge resource available to project level initiatives and executive decision making.
  • Develop conceptual models of business processes utilising appropriate modelling techniques to develop end to end service mappings.
  • Actively participate in the management of client expectations in a limited resource development environment with competing priorities.

As the successful applicant you will possess the following skills:

  • Experience in a Senior Business Analyst role or a role requiring business process analysis and improvement.
  • Prior experience and knowledge of an Infrastructure Services environment is desirable.
  • Experience in business process reengineering/redesign and implementation.
  • Exceptional problem-solving capabilities with a focus on simplification.
  • Experience in recording process metrics.
  • High level written and oral communication skills, excellent organisational skills and ability to work with senior level stakeholders
  • Ability to work effectively with little supervision and as part of a team in the design, preparation and delivery of solutions to clients.
  • Experience writing user stories and use cases.
  • Experience understanding business process dynamics and the change management process.

To be considered, simply click Apply and upload your up-to-date resume.

Patrick Donnelly
Associate Director
Let's Connect
https://www.linkedin.com/in/patrickdonnelly83
+ 61 7 3632 3001

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - https://www.manpower.com.au/privacy-policy

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Greythorn Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856, State: SA, licensee/s Greythorn Pty Ltd, LHS 288821. For queries relating to 'Labour Hire Licences' ONLY please contact: '[email protected]' (do not apply to the advert using this email).