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June

Mental Health Clinicians - Contact Centre - Open Arms

Randstad - Brisbane City, QLD

Health, Medical & Pharmaceutical
Source: uWorkin

JOB DESCRIPTION

Full Job Description
MENTAL HEALTH CLINICIAN - OPEN ARMS CLIENT ASSIST CONTACT CENTRE - BRISBANE

Do you want to make a difference? Here is your chance to give back! Working under the Department of Veteran Affairs, Open Arms provides mental health services to veterans and their families. The Client Assist Contact Centre based in Brisbane CBD, is responsible for supporting Open Arms service provision around the country.

ABOUT THE ROLE:
The Clinician provides intake assessment and triage services, clinical mental health support, crisis case management and service quality assurance within the Client Assist Contact Centre. You are responsible for over the phone risk assessment and response to Veterans, ADF members & families identifying with issues relating to mental health, psychosocial issues and suicide risk.

Triaging and coordinating intake and referral of clients
Provision of high level clinical guidance and advice
Engaging in brief tele-counselling in order to de-escalate situations
Ensuring efficient intake for clients requesting counselling, group and/or case management services.
Escalation of high risk and high profile issues through EL1 team leader
Liaise with the ADF, ex-service organisations, community groups, and service providers to facilitate service provision

ABOUT YOU:
AASW registered Mental Health Social Worker, OR AHPRA registered Psychologist, OR Mental Health Registered Nurse
Intake and tele-triage experience
Demonstrated competency and experience in assessing complex and potentially at-risk clients
Australian citizen (as this is a Federal Government position)

THE BENEFITS:
$60 p/h + 9.5% superannuation & penalty rates, paid weekly
Part-time or full-time opportunity with shifts available Monday to Sunday, 24 hours
Intensive three week training and ongoing support from experienced clinicians
Supportive team with a push to see you succeed personally and professionally
Genuine opportunity to support vulnerable and/or at risk clients and enhance wellbeing
Multiple positions available due to increased Government funding in Mental Health

If this position appeals to you, please don't hesitate to apply! If you have any questions or would like to know more, contact Suman either via email - suman.bhatnagar@randstad.com.au or call 07 3864 4966

Refer a friend and you could earn $250

Are you looking for a permanent position in health, care or support or know someone who is? Sign up with us or refer a friend and you could earn a $250 voucher each! Conditions apply.

Brisbane City, QLD

Health, Medical & Pharmaceutical




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