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Head Of Product And Support

RACQ - Eight Mile Plains, QLD

Insurance & Superannuation
Source: uWorkin


Full Job Description
Head of Product and Support(Job Number: 210000SG)


Reporting to the General Manager Insurance Product & Distribution, the Head of Product & Support is responsible for determining and maintaining strategies that protect the insurance portfolio in a manner that enables the business to grow profitably and remain competitive into the future.

The Head of Product & Support will also lead teams of specialists across to:

  • Develop and implement new and updated insurance propositions aligned to the insurance strategy to assist in delivering customer value and portfolio sustainability.
  • Manage underwriting services, processes and decisions in line with organisational appetite and targets.
  • Maintain regulatory compliance obligations relevant to underwriting operations.
  • Develop, implement and manage product & sales strategies to drive the achievement of portfolio and revenue growth.
This is a contract position for 1-2 years.

About you;

Extensive General Insurance experience.
Demonstrated experience in the successful management of budget operations.
Extensive knowledge and understanding of relevant regulations and codes of practice, including: The Insurance Contracts Act; The Insurance Agents & Brokers Act; The General Insurance Code of Practice and Privacy Principles; Corporations Act.
Experience in the development and implementation of strategies to achieve portfolio growth and profitability.
Knowledge and understanding of general insurance application systems and other supporting systems including intermediate MS Office suite skills

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you and how we can help you find your balance.

There are plenty of other perks, too;

Onsite parking, employee gym & café
Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family
Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more

Ready to apply? You’ve got this.

At RACQ we are committed to building a diverse and inclusive workplace to create better outcomes for our employees and our members. We are particularly focused on building our cultural, gender, disability, and LGBTIQA+ inclusivity. Candidates from these and other diverse backgrounds are encouraged to apply.

Please Note; you may be required to complete video interviews, psychometric testing, a medical and/or criminal history check as part of the application process.

RACQ is a Circle Back Initiative employer - we commit to respond to every applicant.

Questions? Please contact careers@racq.com.au or visit www.racq.com.au/about/careers/our-recruitment-process

Work Locations

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113

Eight Mile Plains, QLD

Insurance & Superannuation


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