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Quality Assurance And Document Control Officer - Pacific Labour Facility

Palladium Group, Inc. - Brisbane City, QLD

Administration & Secretarial
Source: uWorkin


Full Job Description
Company Overview:
About Palladium - Palladium is a global leader in the design, development and delivery of Positive Impact - the intentional creation of enduring social and economic value. We work with governments, businesses, and investors to solve the world's most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries and a global network of over 35,000 experts, we help improve economies, societies and, most importantly, people's lives.

Diversity, Equity & Inclusion - We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or any other circumstance, please email our team at accessibility@thepalladiumgroup.com

Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.

Project Overview and Role:
The Pacific Labour Facility (PLF) facilitates seasonal and longer-term work opportunities for Pacific workers in Australia. It connects Australian employers with Pacific workers, supports the administration of the Pacific Labour Scheme and provides targeted support to the Seasonal Worker Programme.

This is a 12-month Fixed Term position. You will provide technical knowledge for the development and implementation of the quality management system, processes and effective document control. The Officer will also provide general administration to Assurance Team and management and become the Management Information System (MIS super user) champion for the team.

Primary Duties and Responsibilities:
It is essential that you have experience working with databases, data procedures, and data administration. You must have outstanding attention to detail and analytical thinking.

You will establish and implement ongoing document control procedures e.g., creating templates for processes, procedures & policies.

It is expected of you to have strong communication skills and ability to liaise with varied stakeholder groups.

The boxes you must tick:
Five years’ previous experience in a similar quality assurance or document controller role within a corporate, government or program environment
Professional development or certification in document control procedures would be advantageous
Demonstrated experience working autonomously to develop and implement document control processes
High level IT literacy in Excel and database systems
Strong administrative and organisational skills
Demonstrated ability to be proactive, self-driven and adaptable to change
Strong communication skills and ability to liaise with varied stakeholder groups.

Desirable experience

Experience using Microsoft Dynamics 365.

Required Qualifications:
Establish and implement ongoing document control procedures and standards for the program
Create templates for processes, procedures, policies, communication
Manage administration of audit schedules and complete internal document and process audits
Manage input and updates to Management Information System (MIS)
Manage standardised templates for teams across the PLF including policies, procedures, manuals, and notices
Data input to MIS, run reports from MIS and present reports for analysis
Become the team champion (super user) for MIS
Liaising with internal teams to ensure appropriate procedures are implemented to manage the development, storage and version control of documents issued to stakeholders
Provide input into the evolution and continuous improvement of the document manage system.

You must have valid Australian work rights to be considered for this position - visa sponsorship is not available for this position. This is a Brisbane based role.

Candidates who are willing to relocate for the position must do so at their own expense as no relocation package is available.

Applications close on 25th June 2021

Brisbane City, QLD

Administration & Secretarial


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