• 1Search for courses by Study Area, Level and Location
  • 2We deliver you all the matched results
  • 3Choose one or more course providers to contact you
Industry

Distance from location (kms)

Exact 5 10 25 50

5

June

Retail Customer Service Officer - Mount Isa, Casual Opportunity

AUSTRALIA POST - Mount Isa, QLD

Any Industry
Source: uWorkin

JOB DESCRIPTION


Work type: Casual Part Time
State: QLD
Location: Mt Isa

  • Mount Isa Post Office
  • Casual Opportunity
  • Competitive hourly rate + 12% super
  • Fully Paid Training Program
  • Entry Level position within an iconic Australian brand

About your new company:

Every year, all over Australia, around one million customers walk into one of Australia Post’s 4,400 Post Offices. And it’s our retail teams who make sure that every experience they have is a great one.

So if you have not just a knack for great customer service, but a real passion for connecting with people from all walks of life, then you’ve come to the right place.

As a Retail Customer Service Officer you will be:

  • Working casually across Monday to Friday - varied shifts between 8:30am - 5:30pm.
  • Saturdays available also if interested.
  • Performing customer sales and service transactions
  • Managing high value transaction accurately – which includes handling and processing cash, cheques, credit cards and EFTPOS
  • Conducting and processing a number of identity services transactions, including Australian Passport Interview
  • Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
  • Assisting customers with mail lodgements and associate costs
  • Building rewarding relationships with customers by understanding their needs
  • Assisting with administrative duties such as stocktaking and record maintenance

A bit about you:

  • You’re a flexible individual who is able to work across a roster spanning Monday to Friday
  • You enjoy working in a team environment
  • You have a background in customer service and/or cash handling
  • You can lift up to 16kg of mail repeatedly and able to stand up for most of your shift
  • Able to commit to 12 weeks part time fully paid training - Monday to Friday, 4 hours a day (20 hours a week).

What’s in it for you?

If successful, you’ll be joining an organisation that encourages diversity and inclusivity. You will have the opportunity to learn from the best in the business and take part in extensive training to hone your customer service skills.

Your new company strives to support its employees by providing growth opportunities within a high functioning and collaborative environment.

Equal Opportunity Employment Statement

For us, a diverse, inclusive and enjoyable culture is the foundation for great work. It’s why we encourage applications from people of all ages, nationalities and cultures, and promote a flexible way of working that enables a genuine work-life balance.

Plus, our unique scale and scope means there are outstanding opportunities for career growth and personal development, whatever your ambitions.

Ready to take the next step in your career?

If you’re excited about the opportunity to be part of a team that is deeply committed to customer service for all Australians, then apply today!

The Australia Post philosophy

For us, a diverse, inclusive and enjoyable culture is the foundation for great work. It’s why we encourage applications from people of all ages, nationalities and cultures, and promote a flexible way of working that enables a genuine work-life balance.

Plus, our unique scale and scope means there are outstanding opportunities for career growth and personal development, whatever your ambitions.

Ready to take the next step in your career?

Get started by registering your interest.

We're working hard to create an inclusive workplace that reflects the diverse communities we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Talent Acquisition Diversity Team at inclusivecareers@auspost.com.au.