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4

June

Customer Service Officer

Gough Recruitment - Brisbane City, QLD

Construction, Architecture & Interior Design
Source: uWorkin

JOB DESCRIPTION

  • National Award-Winning Builder
  • Dynamic Team & Great Working Culture
  • Attractive Salary on Offer

The Client
Our client is a leading high-volume project builder of superior properties - specialising in home and land packages with a reputation for building quality homes across the East Coast of Australia.

The Role
We are looking to appoint a Customer Service Officer that can hit the ground running in guiding the client from the initial contract signing through to the construction of their new home. Ensuring quality of construction is maintained while working with Drafting, Estimating, Permits, and Site Supervisors. Responsibilities include but are not limited to;

  • Being the first point of call all client enquiry
  • Delivering exceptional customer service by effectively and efficiently communicating with the client during the pre-construction and construction process
  • Build and maintain customer relationships
  • High degree of accuracy in recording details
  • Consistently develop thorough knowledge of services and processes in order to confidently interact with clients

Skills and Experience
To be successful in this role you will have:

  • Experience with a residential builder is preferred but not essential 
  • Experience in a customer-focused role with conflict and problem management focus
  • Ability to maintain a high level of customer service & communication within a team
  • Always maintain a proactive attitude, commit to achieve
  • Strong communication and problem-solving skills
  • Be able to work collaboratively as part of a team

We are looking for a person with high levels of energy and a willingness to take initiative and be challenged. You will be rewarded with a competitive salary, excellent team environment and room for career progression.

If you'd like to know more information about the role and company, then please contact Milli Hargreaves on 0439778823. To apply please click APPLY NOW or email your CV to [email protected]

*Please note only successful applications will be contacted, and only those with the right to work in Australia need apply. 

Brisbane City, QLD

Construction, Architecture & Interior Design




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