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Access And Engagement Officer

Wesley Mission Queensland - Hervey Range, QLD

Health, Medical & Pharmaceutical
Source: uWorkin


Access & Engagement Officer

Wesley Mission Queensland (WMQ) is an innovative and responsive not-for-profit community service provider, with more than 70 locations throughout South East Queensland. We support more than 100,000 Queenslanders every year with aged care, disability and mental health services, youth and family programs, palliative care and emergency relief. With over 100 years' experience in caring for our community, Wesley Mission Queensland has a history steeped in hope, respect, compassion, empowerment, innovation, justice and integrity. To learn more about our organisation, please see www.wmq.org.au & https://www.youtube.com/user/wmbmedia.

About the Role:

  • Passionate about working in Youth Mental Health
  • Part-time across Maryborough 3 days and Hervey Bay 1 day,
  • providing Brief Therapeutic Intervention

This position is responsible for the initial Access and Engagement assessment of headspace Maryborough and Hervey Bay clients. Working within a multidisciplinary team, the Access and Engagement Officer will be a pivotal role within headspace the team. This role will be responsible for conducting initial screening using the 'headspace psychosocial assessments for young people' and determining appropriate pathways and referrals.

The role will also be responsible for the referral of young people attending the service through the Case Coordination process held with the Centre Manager and as required other Private Practitioners. Other activities may include directly arranging access; providing brief psychosocial interventions, reducing barriers to obtaining services; establishing linkages; and other activities recorded in progress notes.

Key Responsibilities Include:

  • Monitor and conduct client focused psychosocial assessments on all new headspace Hervey Bay and Maryborough clients to ascertain social, emotional and mental health needs.
  • Deliver evidence based brief interventions, including group interventions and problem solving, with young people and their families.
  • Assist and provide appropriate and timely referrals for a range of treatments and services within headspace Hervey Bay and Maryborough through Private Practitioners, In-Kind support and other key agencies.
  • Develop, maintain and monitor client records including minimum data sets.
  • Ensure appropriate and timely liaison with salaried staff, private practitioners and external agencies to support young people.
  • Promote and adhere to youth friendly practice principles.
  • Participate in ongoing training and professional development activities provided by headspace National Office and Wesley Mission Queensland.
  • Attend Case Allocation meetings, clinical review meetings and complex case review meetings as directed by the Clinical Lead and/or Centre Manager
  • Maintain client privacy and confidentiality and adhere to duty of care requirements and other relevant legislation.
  • Adhere to appropriate standards of safety, welfare and health care for staff and young people within the headspace Hervey Bay Maryborough services.
  • Comply with continuous clinical quality improvement activities to improve the service provision and outcomes for young people who access headspace Hervey Bay and Maryborough.
  • Ensure services are provided within the boundaries of the relevant Association's Code of Ethics.
  • Work in accordance with the electronic clinical record and associated information recording

Applications must address the 'Qualifications, Knowledge and Requirement' for this role (contained within the attached position description) and are to be submitted online at www.wmq.org.au by 4pm of the closing date.

Why work with Wesley Mission Queensland
Working alongside people who love what they do
Salary Packaging
Product Discounts
Travel Discounts
Employee Assistance Program

Wesley Mission Queensland's Vision is: 'a compassionate, just and inclusive society for all'. We are committed to EEO, OH&S, Ethical Practices and the principles of Cultural Diversity and are a preferred employer for older workers. Wesley Mission Queensland has been recognised as a GOLD Mental Health First Aid Skilled Workplace by Mental Health First Aid Australia for our strong commitment to embedding the Mental Health First Aid program into our organisation. Successful applicants are expected to abide by the WMQ Code of Conduct. Relevant criminal record checks will be undertaken on recommended applicant. To view our Privacy Policy, please click here. Salary Packaging is available to Staff to potentially enhance remuneration.

Essential Requirements
Essential: Must have a current Drivers licence and willingness to drive in the course of work.

Hervey Range, QLD

Health, Medical & Pharmaceutical


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