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Relationship Manager - Pacific Labour Facility

Palladium Group, Inc. - Brisbane City, QLD

Government, Defence & Emergency
Source: uWorkin


Relationship Manager - Pacific Labour Facility

Company Overview:

About Palladium - Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value. We work with governments, businesses, and investors to solve the world's most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries and a global network of over 35,000 experts, we help improve economies, societies and, most importantly, people's lives.

Diversity, Equity & Inclusion - We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or any other circumstance, please email our team at accessibility@thepalladiumgroup.com

Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.

Project Overview and Role:

The Pacific Labour Facility (PLF) facilitates seasonal and longer-term work opportunities for Pacific workers in Australia. It connects Australian employers with Pacific workers, supports the administration of the Pacific Labour Scheme (PLS) and provides targeted support to the Seasonal Worker Programme.

This is a 12-month Fixed Term full time position. You will be responsible for leading in-Australia engagement activities with Approved Employers and ensuring their appropriate and effective participation within the Pacific Labour Scheme (PLS).

This is to include the implementation and operation of sustainable processes and practices to assist Approved Employers with recruitment/ redeployment planning, education and capacity building activities and coordination of emerging employer needs/ issues, including provision of broader stakeholder advice and information.

Primary Duties and Responsibilities:

Onboarding, Education & Capacity Building Activities

  • Establishment of administrative processes to ensure appropriate execution of the PLS Deed and Approved Employer Assurance Guidelines.
  • Assessment of Approved Employer capacity development needs and implementation/ monitoring of supplementary support plans.
  • Design, implementation and ongoing review of scalable and effective Approved Employer onboarding, education, and capacity building activities.

Recruitment Planning & Coordination

  • Monitoring of Approved Employers’ recruitment proposals including provision of relevant and applicable assistance to ensure appropriate progression/ submission of proposals.
  • In collaboration with other relevant PLF work streams, monitor emerging/ developing industry trends & opportunities and ensure appropriate/ relevant information/ advice on recruitment pathways is being made available to Approved Employers/ Industries.

Issue & Exception-based Management

  • Provide assistance and/ or advice to Approved Employers, PLF work streams and other PLS stakeholders, including:
    • Investigation and appropriate escalation of workplace related issues including Letter of Offer, pay, hours, and deduction matters.
    - Provision of technical advice and assistance on relevant workplace laws, rights, and entitlements. to inform Approved - Employers’ decisions and/ or to resolve workplace issues.
    • Management of end of employment matters, Approved Employer complaints.
    • Responding to Approved Employer complaints.
    • Review and approval of Approved Employers’ contingency plans.

Required Qualifications:
  • Qualifications in a people-to-people related industry, including Business, International/Customer Relations, Human Resources and/or similar.
  • Highly developed professional framework of practice, and ability to demonstrate a strong ethical/ values-based approach.
  • Ability to prioritise and undertake proactive work planning.
  • Demonstrated operational and strategic skills and ability to deliver on business/ program outcomes in a timely, effective, and efficient manner.
  • Demonstrated ability to provide services to a diverse client base, and to deal with an extensive range of industries/ stakeholders including engagement with Australian and Pacific Government representatives.

You must have valid Australian work rights to be considered for this position - visa sponsorship is not available for this position.

Applications close on 24th June 2021

Brisbane City, QLD

Government, Defence & Emergency


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