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Industry

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28

May

Telemarketer And Customer Service Assistant

Elite Carpet Dry Cleaning - Slacks Creek, QLD

Any Industry
Source: uWorkin

JOB DESCRIPTION

Kindly note that for us to consider your application, a form will need to be completed via the link below: Copy and Paste the link below to your search bar web browser.

https://docs.google.com/forms/d/1p6jmVopm7bHnnmB6ZHZNsAwaBWVpcqWnetJqrCd1PUo/edit

About us

Elite has been cleaning carpets for over 35 years which is why we are proud to say: With Pride – Australia Wide. When it comes to carpet cleaning, experience does matter!

Elite Carpet Dry Cleaning started in 1984. We are based in Brisbane and have grown over the years to cover all Australian states plus ACT.

This growth has not come by accident. Elite has always focused on delivering great value to customers plus fantastic customer service. The old saying of “Look after your customer and they will reward you” is certainly true for us at Elite. We have customers that have used us for over 30 years.

Job Description:

**Flexible to do not just inbound but also outbound calls.

Your time will be split between making phone calls and making connection attempts in many ways

Rather than just being given a database to ring, we need someone who can generate the leads & get to the decision-maker!

*Assisting customers with troubleshooting and complaints.

*Assist customers by providing solutions to their problems, appropriately replying to their queries, and quote.

Requirements: 

*An ability to use or quickly adapt to CRM programs and other related computer programs. 

*Ability to interact with customers using appropriate language to identify issues 

*Ability to identify customer challenges and provide solutions 

*Experience with computer-based applications,

*Experience using accounting software 

*Previous experience within a cleaning industry or similar background

Salary: Negotiable 

Full-time position.