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Level 2/3 Service Desk Analyst

Hays - South Townsville, QLD

Source: uWorkin


Leading MSP seeking permanent Level 2/3 Service Desk Analyst to work in their Townsville CBD based office

Your new company
A leading, established and renowned national MSP with offices across Australia are seeking a permanent (with immediate start) Level 2/3 Service Desk Analyst to work in their (soon to be) newly renovated Townsville CBD based office to work on and support the IT systems, network and infrastructure of several key clients round the QLD region!

Your new role
Your new role will see you work within a small but dedicated multi-disciplinary team of engineers and analysts to work on a variety of hardware, networking and infrastructure technologies used throughout several key organisations in QLD! Although you will be supporting these organisations you will remain at their office in Townsville to work on the various technologies with some site visits required as and when whilst also having the ability to rely on others located in different offices if the need arises.

What you'll need to succeed
You will need experience across the following:

  • Microsoft – Windows Servers and Desktop OS (such as Windows Server 2019, 2016, 2012 R2, Windows 10, etc), Microsoft 365, SCCM, etc
  • Azure and its eco system
  • Network and Server environments
  • Identify Management (IDM) platforms such as Active Directory
  • Hardware (Desktops, Laptops, Mobile Devices etc) deployment/rollouts
  • Previous MSP experience

What you'll get in return
You will be offered a permanent role with a leading, established and renowned national MSP based in their Townsville CBD office.

What you need to do now
If you are interested in this role, click ‘apply now’ or email an up to date resume to Toby.Applegate@Hays.com.au. If this role isn’t quite right for you but you are looking for a new position please do not hesitate to get in touch.

LHS 297508 #2482290