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Wil Officer, Faculty Of Health

Queensland University of Technology - Brisbane City, QLD

Government, Defence & Emergency
Source: uWorkin


Full Job Description
The WIL Officer is a key role in the Faculty of
Health’s Work Integrated Learning Support
(WILS) Team. The WIL Officer is responsible
for assisting the WILS team with coordinating
student work integrated learning activities
which includes undertaking a broad range of
administrative processes, client liaison and
providing advice and information to students,
staff and external agencies.

The WIL Officer reports to the Senior WIL
Coordinator who will provide leadership and
guidance on both Performance Planning and
Review (PPR) and workload management. The
WIL Officer works in a team environment and
in close collaboration with academic staff.

The WIL Officer has regular contact with
students, academic and professional staff
across the Faculty, and external organisations
which work in partnership with the University in
providing work integrated learning experience
for students.

Key responsibilities include:
  • Provide office support including:
o Managing communications by

telephone, email, mail, or face-to-
face from clients in a professional
and timely manner;

o Photocopying, scanning, or
uploading documentation to
electronic filing systems;

o Maintaining the WILS website and
systems by keeping the
information current and accurate
at all times;

o Preparing correspondence for
team members;

o Maintaining the WILS office
environment to ensure that it is
clean, tidy and safe.

  • Assist the WILS team to coordinate and
administer the placement program for
students enrolled in nominated courses.
This role includes: providing administrative
assistance and support to academic staff
and students in all matters related to work
integrating learning activities; registration
of opportunities; allocation of student
placements; maintenance of appropriate
records; and follow-up of supervisor
accreditation requirements where
applicable and comply with approved
procedures and systems.

  • Prepare documents and spreadsheets,
including written responses to enquiries,
using intermediate functions of software
packages including Microsoft Office.

  • Collate and enter data into database
systems (e.g. InPlace) as required.

  • Assist the Senior WIL Coordinator and the
Manager WILS with organising local
events and with arrangements for special

  • Resolve routine issues through appropriate
communication/negotiation with academic
staff, students and external agencies.

  • Contribute proactively to developing and
maintaining strong relationships and
networks with relevant government
agencies, industries, corporations and
institutions by responding promptly to their

  • Support other Placement Officers in the
WILS team to ensure positive placement
outcomes for students; and contribute to
the development of an effective team-
based work environment.

  • In liaison with relevant marketing/event
staff, provide support with engagement
activities related to relevant industry

  • Complete required Health Safety and
Environment (HSE) induction and training
(including General Evacuation Instruction).

  • Compliance with health and safety
policies, procedures, hazard reporting and
safe work practices.

To ensure job flexibility the successful

appointee may be required to:
  • perform any other duties as nominated by
the University consistent with the relevant
classification descriptors detailed in the
Enterprise Agreement. Staff undertaking
any new duties will receive training;

  • participate in job rotation or multiskilling in
consultation with their supervisor;

  • work across campuses
Type of appointment
This appointment will be offered on an
ongoing, full-time basis.


Kelvin Grove campus.

Selection Criteria
1. Education, training and/or experience

equivalent to completion of an Associate
Diploma in conjunction with relevant work

2. Demonstrated organisational skills with the
ability to plan and prioritise work; to give
attention to detail and manage time to
achieve goals and meet deadlines under
pressure (within the context of competing
priorities) with limited supervision.

3. Demonstrated interpersonal skills,
including the ability to clearly
communicate, consult, negotiate and liaise
with individuals both internal and external
to the organisation in achieving business

4. Demonstrated written communication
skills, including the ability to effectively
draft, edit and proof documentation.

5. Demonstrated success and commitment to
the provision of high level client service.

6. Demonstrated computer literacy skills
including proficiency in the use of
email/internet technology and the Microsoft
Office suite of programs and relational
databases (such as student information

7. Ability to actively participate in and
contribute to establishing and maintaining
an effective safe and healthy workplace.

1. Experience with placement of students

within the health sector.

Remuneration and Benefits

The classification for this position is Higher
Education Worker Level 4 (HEW4) which has
an annual remuneration range of $73,283 to
$77,098 pa. Which is inclusive of an annual
salary range of $62,453 to $65,705 pa and
17% superannuation.

In July 2020 QUT staff voted in favour of a
variation to its Enterprise Agreements. The
variations were approved by the Fair Work
Commission in August 2020.

The variation impacts leave loading (for new
staff no loading will be paid or accrued during
the period the variation is in effect), salary
increases (the salary increase which was due
to occur in the first full pay period of December
2020 has been deferred until the first full pay
period of December 2021) and superannuation
(superannuation will be paid to staff as though
the salary increase which would have been
paid in December 2020 has taken effect and,
subject to the rules of the superannuation fund,
a defined benefit member will continue to make
contributions in alignment with the contributions
made by the University). A link to the variation
is here.

Beyond personal and professional fulfilment, a
career at QUT brings a broad range of tangible
benefits. With competitive remuneration
including superannuation, the University offers
real and generous benefits.

QUT is a high quality and flexible organisation
that is proud of its excellent employment

conditions which include but are not limited to:
  • Reduced working year scheme
  • Parental leave provisions
  • Study support encompassing leave and
financial assistance
  • Comprehensive professional development
  • Salary Packaging
Further benefits can be found at the Life at
QUT page.

Information for applicants

The position is open to applicants who have
ongoing full-time work rights in Australia. In
support of our strategic priority of Indigenous
Australian success, Aboriginal Australians and
Torres Strait Islander people are encouraged
to apply.

For further information about the position,
please contact Dr Ricky Tunny, Manager,
Work Integrated Learning Support, on (07)
3138 8221; or for further information about
working at QUT contact Human Resources
on (07) 3138 5000.

Candidates who are interested in the position
are encouraged to apply even though they
may feel they are not strong on individual
selection criteria.

In assessing merit, the panel will take into
consideration “performance or achievement
relative to opportunity”. We recognise that
many staff today have a range of personal
circumstances, and career histories that
challenge traditional ideas of a staff
member. This may mean, for example,
prioritising the quality of achievement rather
than the quantity, as considerations of part-
time employment, career interruptions and
significant periods of leave are taken into
account when assessing performance or

How to Apply
For further information and to apply, please
visit www.qut.edu.au/careers for reference
number 21587.

When applying for this position we encourage
you to upload your response to the selection

Applications close 9 June 2021

Brisbane City, QLD

Government, Defence & Emergency


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