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Industry

Distance from location (kms)

Exact 5 10 25 50

1

June

Operations Customer Service Representative

Fuse Recruitment - Brisbane City, QLD

Trades & Services
Source: uWorkin

JOB DESCRIPTION

Full Job Description
Location : Queensland
Job type : Contract
Salary : AU$25 - AU$27 per hour
Reference : 15415

Overview

Fuse Recruitment is a specialist recruitment firm servicing the Infrastructure, Utilities, Manufacturing, and Insurance industries throughout Australia. With a dedicated team servicing each sector you can be confident your profile will be accurately represented no matter your field.

The Company
This is a great chance to join a well-respected, global company. Our client is urgently seeking an experienced Operations Customer Service Representative for an immediate start.

Benefits

Opportunity for training and development
Contribute to the innovative production of high quality products
Great casual rate!
Supportive and friendly culture
Day and afternoon shifts
Immediate start!

The Role:
Manage the phone and customer email requirements including new job requests
Manage the state email inbox and forward queries to relevant people/department.
Create new jobs in the Pronto system as per customer and technician requests.
Allocate and co-ordinate Preventative Maintenance and Response works to appropriate technicians.
Update client portals as required as part of accepting their Work Orders.
Generate uniform and PPE orders for the Operations Group.
Handle and book corporate travel requests.
Capture of technician manual times into Pronto system and follow up with technicians for missing times, if required.
Process Purchase Orders for service jobs and manage authorisation.
Systems support to all field employees relating to open jobs in the Pronto system.
Contact and follow up with suppliers and subcontractors to obtain invoices for applicable jobs.
Receipt supplier and subcontractor invoices to match Purchase Order with correct supporting documentation. Work with Operations to minimise outstanding completed works report.

Position Essentials:
Certificate in Business Administration desirable
Self-motivation
Ability to work autonomously as well as in a team
Demonstrated experience within corporate administration
Call centre experience highly regarded
Previous labour management/dispatch experience highly regarded

How to Apply
If you are interested in this opportunity APPLY NOW! Alternatively contact Sam on either 0412 638 890 or sstandfast@fuserecruitment.com.

#SCR-sam-standfast