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Crm Implementation

St Vincent's Health Australia - Bowen Hills, QLD

Health, Medical & Pharmaceutical
Source: uWorkin


Job Description

We are seeking an experienced CRM Implementation Project Manager to implement an entirely new ZOHO platform for St Vincent's Care Services. This is an exciting and challenging role which will not only be rewarding for the successful candidate, but also assist to improve the lives of countless aged care clients and their families.

Even better, you’ll work with a passionate team whose mantra is “get great things done while having fun”. We believe a positive work culture is the foundation for greatness!

The implementation of the new platform is a core part of St Vincent Care's Marketing, CX and Service Delivery strategy and has the goal of driving more efficient marketing spend, more efficient marketing , better customer engagement and improving overall customer satisfaction.

Our team are based in our Inner City Bowen Hills Office, but we have embraced a flexible future, and working from home is a standard part of our work life. For the right candidate we are even open to being geographically flexible.

To Be Successful In This Role You Must Have

  • Be tertiary qualified in a related discipline
  • Have a minimum of 5 years experience in the project management of CRMs Systems (researching, strategy development, and implementation).
  • Have advanced ZOHO One experience
  • Ability to analyse data to inform business development and processes
  • Ability to assist maintain and improving data management processes and accuracy
  • Experience in the design, development and implementation of new process.
  • Be prepared to under a National Criminal History Check

To be successful in this role it is desirable that you can demonstrate your ability to:
  • Present professionally with an outstanding attitude and work ethic
  • Can build positive relationships with the Organisations Executive Team, Facility Managers and the broader organisation
  • Show initiative and proactive approach to your role
  • Possess outstanding written & verbal communication skills
  • You are analytical, process and data driven
  • Display evidence or exceptional attention to detail
  • Display evidence of strong project management skills with proven time management ability

As a valued employee of St Vincent's Care Services we can offer you:
  • Salary packaging which can increase your take home pay in (the perks of working for a not for profit!)
  • Flexible work arrangements, like working from home, or your local café, or space. We don’t care as long as you do amazing work!
  • Access to Fitness Passport for your whole family – A cheaper way to access over 1000+ gyms, pools, etc.
  • A friendly team environment with a great community care spirit;
  • Ability to visibly see your impact on the business and its service;

St Vincent's Care Services (SVCS) is a leading Catholic provider of Aged Care Services in Australia. SVCS offers quality residential, community and independent living services through more than 20 facilities and locations in Queensland, New South Wales and Victoria. St Vincent's has been providing health care in Australia for more than 155 years. The legacy entrusted to us by the Sisters of Charity and their Founder, Mary Aikenhead continues to inspire the service provided to our residents in a caring, friendly atmosphere, underpinned by our values of Compassion, Justice, Integrity and Excellence.

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Bowen Hills, QLD

Health, Medical & Pharmaceutical


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