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29

May

Information Technology Specialist

Four Seasons - Palm Beach, QLD

IT
Source: uWorkin

JOB DESCRIPTION

Four Seasons Resort Palm Beach is looking for an Information Technology Specialist to join our Information Technology Team. This is a shared service position supporting our properties in Palm Beach and Surf Club. Don't miss this unique opportunity to be part of our award winning team, while beginning your career with the world's leading luxury hotel company!

The ideal candidate will have previous Information Technology experience in a luxury hotel environment.

Responsibilities:

  • Assist in ensuring critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.

  • Assist with establishing and maintaining user procedures and hardware familiarization for all systems.

  • Assist with providing Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation.

  • Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting.

  • Assist with ensuring effective support for other systems, including back office, sales and catering and human resources applications and any other at the property.

  • Assist with providing system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.

  • Assist with maintaining and promoting Four Seasons core technology standards as outlined in the Four Seasons IT Core Standards.

  • Assist in the co-ordination of new acquisitions and major projects as required.

  • Participate in property-level, corporate-initiated technology implementations as required.

  • Good knowledge and support for Desktop OS and applications including patches.

  • Provide direct guest support and quality support to function rooms and conference services.

  • Assist in the process of systems backup and recovery procedures.

  • Assist in management of third party vendors.

  • Assist with providing 24/7 support for mission critical systems.

  • Assist at network support and security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc).

About Four Seasons Resort Palm Beach
Here at Palm Beach Island’s only Five-Star, Five-Diamond resort, the feel is timeless, charming and intimately connected to our private beachfront just steps beyond our front door. Every detail and memorable experience tells the story of the warmth and spirit of our iconic island. In collaboration with some of the world’s best design and culinary talent including Florie’s, the only restaurant and bar in the United States in partnership with three Michelin-starred, World's Best Chef Mauro Colagreco, write the next chapter of your career in an authentic Palm Beach paradise.

Service Culture
Currently operating 119 hotels and resorts, and 44 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do. Four Seasons Hotels and Resorts has been ranked in the Fortune '100 Best Companies to Work For’ every year since 1998…join our team and discover why.

What to Expect
Competitive Salary & Wages
401(k) Retirement Plan
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
… and so much more!

Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs

The Surf ClubFour Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf