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Customer Support

National Tiles - Berrinba, QLD

Any Industry
Source: uWorkin



  • Join a successful and iconic national brand
  • Benefit from training and career development
  • Great Social Club and Annual Gala Event to enjoy
  • Enjoy staff discounts
  • Friendly, supportive team
  • Flexible work arrangements
National Tiles is recognised as one of Australia's leading brands in the supply of quality Tiles and Tiling products to the retail and commercial sectors. This reputation has been gained by our commitment to our brand presence, quality products and the exceptional calibre of the people that work at our centres throughout Australia.

Our continued dedication to being recognised as an employer of choice is what drives our enormous business growth. This coupled with our priority for safety and the wellbeing of our people means that you can be assured you are joining a business that puts people first.

The role:
Our Berrinba team require a motivated individual to join the Order Support team to ensure the smooth running of our client accounts.

Key responsibilities

  • Liaising directly with clients via phone and email
  • Raising orders and extras
  • Manifesting for delivery
  • Maintaining accurate delivery dates
  • Maintaining the allocation of stock
  • Keeping track of orders and liaising with the warehouse team
  • Dealing with issues on various building sites and resolving in a timely manner
  • Liaising with Sales Representatives on the road
Skills and Experiences:
To be successful in the role you will:
  • Be customer service focused
  • Have excellent organisational skills and the ability to multi-task
  • Be proactive, enthusiastic and able to work in a team environment
  • Have the ability to problem solve and use your own initiative
  • Be confident, professional and have excellent interpersonal skills
  • Have computer literacy including experience using Microsoft Office products
  • Have exceptional communication skills
What’s in it for you?

  • Excellent company culture in a family owned business
  • A safe environment that supports your health and wellbeing
  • Career progression opportunities, we promote from within
  • Leadership programs on offer (15% of our staff are currently completing leadership courses)
  • Employee Assistance Program (EAP)
  • Great work life balance
Oh and did we tell you? You will never work your birthday again!

This is your opportunity to make a valuable contribution to one of Australia's most recognised brands in the building industry. You will be working with a great team of people who are dedicated to continually improving efficiencies for the benefit of the company, its customers and, very importantly, its employees.

Check out the video below to see why we love working at National Tiles.