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Wil Officer, Office Of The Deputy Dean, Faculty Of Health

Queensland University of Technology - Brisbane City, QLD

Government, Defence & Emergency
Source: uWorkin


Full Job Description
The position is part of the Faculty’s Work
Integrated Learning Support (WILS) team
which supports the Faculty’s placement
program by coordinating student placements
including undertaking a broad range of
administrative processes, client liaison and
providing advice and information to students,
staff and industry partners.

The WIL Officer is responsible for ensuring that
the Faculty of Health is serviced at all times to
reflect a professional and welcoming approach
to a diverse client group including staff,
students, visitors and industry partners. The
appointee will work in a team environment
providing reception, administration and
logistical support to clients in a busy office. The
focus of the position is client service, requiring
an appointee with highly developed
organisational, liaison and IT skills.

As a WILS team member, the incumbent will
assist with work overloads and provide back-up
support for other staff in times of absence and
during peak periods.

This position reports to the Senior WIL
Coordinator for supervision, workload
management and for Performance Planning
and Review (PPR).

Key responsibilities include:
  • Coordinating and administering the
placement program for students ensuring
that appropriate procedures and systems
are implemented to support the effective
operation of the program;

  • Providing administrative assistance and
support to academic staff and students in
all matters relating to placements;

  • Liaising regularly with placement
organisations (e.g. industry, government,
community) to develop and maintain strong
relationships and networks;

  • Allocating student placements and
maintaining appropriate records in
accordance with relevant statutory/legal

  • Resolving complex issues through
appropriate communication/negotiation;

  • Developing and maintaining effective
relationships with internal and external

  • Contributing to a culture of excellence in
customer service by actively supporting
team objectives and providing assistance to
other team members as required, including
providing leadership and guidance to junior

  • Providing advice to the Manager, WILS
regarding the development of policies and
processes, in consultation with key

  • Contributing to the enhancement /
implementation of University systems
designed to support work integrated

  • Providing support with engagement
activities related to relevant industry
partners, in liaison with relevant
marketing/event staff; and

  • Compliance with health and safety policies,
procedures, hazard reporting and safe work

To ensure job flexibility the successful

appointee may be required to:
  • perform any other duties as nominated by
the University consistent with the relevant
classification descriptors detailed in the
Enterprise Agreement. Staff undertaking
any new duties will receive training;

  • participate in job rotation or multiskilling in
consultation with their supervisor;

  • work across campuses
Type of appointment

This appointment will be offered on an
ongoing, full-time basis.


Kelvin Grove campus. The WILS team is based
at the Kelvin Grove campus and the Gardens
Point campus. Consequently team members
may be rotated depending on the operational
requirements of the Faculty.

Selection Criteria

1. Education, training and/or relevant
experience equivalent to completion of a
degree, or an equivalent combination of
relevant experience and/or

2. Demonstrated interpersonal, high-level oral
communication and client service skills
including the ability to clearly
communicate, consult, negotiate and liaise
with individuals both internal and external
to an organisation in achieving business

3. Demonstrated high level attention to detail
in data entry, document handling, and
records management.

4. Highly developed organisational skills
including the ability to manage time and
high volume tasks efficiently and meet tight
deadlines within the context of competing
demands with limited supervision.

5. Demonstrated written communication skills
including the ability to draft and edit routine
correspondence such as letters and emails
with a high degree of accuracy.

6. Demonstrated digital literacy skills
including the ability to use a variety of
software packages, such as Microsoft
Office Outlook, Word, Excel and
PowerPoint, in addition to email, internet
and databases.

Remuneration and Benefits

The classification for this position is Higher
Education Worker Level 5 (HEW5) which has
an annual remuneration range of $79,654 to
$89,842 pa. Which is inclusive of an annual
salary range of $67,883 to $76,566 pa and
17% superannuation.

In July 2020 QUT staff voted in favour of a
variation to its Enterprise Agreements. The
variations were approved by the Fair Work
Commission in August 2020.

The variation impacts leave loading (for new
staff no loading will be paid or accrued during
the period the variation is in effect), salary
increases (the salary increase which was due
to occur in the first full pay period of December
2020 has been deferred until the first full pay
period of December 2021) and superannuation
(superannuation will be paid to staff as though
the salary increase which would have been
paid in December 2020 has taken effect and,
subject to the rules of the superannuation fund,
a defined benefit member will continue to make
contributions in alignment with the contributions
made by the University). A link to the variation
is here.

Beyond personal and professional fulfilment, a
career at QUT brings a broad range of tangible
benefits. With competitive remuneration
including superannuation, the University offers
real and generous benefits.

QUT is a high quality and flexible organisation
that is proud of its excellent employment

conditions which include but are not limited to:
  • Reduced working year scheme
  • Parental leave provisions
  • Study support encompassing leave and
financial assistance

  • Comprehensive professional development
  • Salary Packaging
Further benefits can be found at the Life at
QUT page.

Information for applicants

The position is open to applicants who have
ongoing full-time work rights in Australia. In
support of our strategic priority of Indigenous
Australian success, Aboriginal Australians and
Torres Strait Islander people are encouraged
to apply.

For further information about the position,
please contact Dr Ricky Tunny, Manager,
WILS, on (07) 3138 8221; or for further
information about working at QUT contact
Human Resources on (07) 3138 5000.

Candidates who are interested in the position
are encouraged to apply even though they
may feel they are not strong on individual
selection criteria.

In assessing merit, the panel will take into
consideration “performance or achievement
relative to opportunity”. We recognise that
many staff today have a range of personal

circumstances, and career histories that
challenge traditional ideas of a staff
member. This may mean, for example,
prioritising the quality of achievement rather
than the quantity, as considerations of part-
time employment, career interruptions and
significant periods of leave are taken into
account when assessing performance or

How to Apply

For further information and to apply, please
visit www.qut.edu.au/careers for reference
number 21547.

When applying for this position we encourage
you to upload your response to the selection

Applications close 13 June 2021

Brisbane City, QLD

Government, Defence & Emergency


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