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29

May

Intake & Registration Officer

Wellways Australia - Brisbane City, QLD

Voluntary, Charity & Social Work
Source: uWorkin

JOB DESCRIPTION

Full Job Description
Wellways Australia

Multiple full-time fixed-term opportunities within the Carer Gateway Services (until 30th June 2024)
SCHADS 2.3 Schedule B + superannuation + salary sacrificing + leave loading
A rewarding career with a nationally recognised provider of mental health and disability services

About Wellways

Wellways Australia exists to help all Australians lead active, fulling and inclusive lives in their community. We achieve this by supporting and working with individuals, families and the community to help them imagine and achieve better lives. We advocate for change to ensure people have access to the best possible care and information when they need it. We provide a wide range of services and assistance for people with mental health issues, disabilities, youth and older Australians and those requiring community care.

About the program

Wellways Australia is the first point of contact for all Australian Government Carer Gateway funded services in South West Sydney and across Queensland, aiming to help carers access practical information and advice and connect with services in their local area. Carer supports and services will be delivered using a network of local Carer Gateway regional service providers Carers and those who provide a caring role to someone in their life who has a disability, mental health issue, chronic health condition, terminal illness or are frail-aged.

About the role

The Intake and Registration Officer is an exciting role responsible for undertaking intake and registration services for carers accessing support provided by the Carer Gateway across Queensland.

Key responsibilities include, however, are not limited to:
Ensuring that carers meet the eligibility requirements for accessing services and supports
Registration of carers into the Wellways Client Management System
Providing information to carers on the process for intake needs assessment and planning, and available supports
Scheduling assessment and planning appointments for Carer Support Workers
Two positions available with shift hours from 7am to 3pm
One position available with shift hours from 2pm to 10pm

Skills & experience:
Demonstrated knowledge of caring roles and the impact on carers health and wellbeing to determine support requirements
Experience in coordinating responsive individualised support to individuals, families, young people and children with caring roles
Contact Centre experience is desirable

Pre-employment requirements:
Evidence of working rights within Australia such as a passport or birth certificate
NDIS Code of Conduct
A current valid Driver's License
National Police Records Check
Blue Card and NDIS Worker Screening Check (or yellow card)

Benefits & culture:
Wellways supports an inclusive approach in both the workplace and community where everyone can imagine and achieve their goals to their fullest potential. This is your opportunity to join a nationally recognised organisation with over 2,000 staff members across 93 sites where you can gain access to ongoing support and opportunity for career development.

Join a brand new and supportive team
Fortnightly pay
Salary packaging up to $15,899 per annum
An Employee Assistance Program which aims to support and empower employees and their loved ones
Ongoing support and supervision
For a full list of our staff benefits, visit https://www.wellways.org/careers-wellways

To apply and to download a copy of the position description please visit our careers page: https://wellways.recruitmenthub.com.au/Vacancies & enter ref code: 5508902.

For a confidential discussion about the role, please contact Brad Hales, Coordinator, Contact Centre - AM shift on 0427 725 878.

Applications close 14th June 2021.

We warmly encourage people from Aboriginal and Torres Strait Islander communities and people with a lived experience of mental health and disability to apply. Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

Applications close: 14 Jun 2021

Brisbane City, QLD

Voluntary, Charity & Social Work




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