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27

May

Solutions Architect

Talent International - Brisbane City, QLD

IT
Source: uWorkin

JOB DESCRIPTION

  • Digital Virtual Assistant
  • Robotic Process Automation
  • 12 months

This global aviation organisation is currently going through an enterprise transformation utilising new innovative technologies and will be looking to implement various customer-focused solutions and as a part of that they are looking for a Solution Architect to join the team on an initial 12-month engagement to integrate a digital virtual assistant into their online domain. 

The Solution / Integration Architect will produce detailed designs and specifications for the system integrations, data architecture, security controls, and work with developers in an Agile team throughout the development & testing phases.

Context: 
The client are uplifting capabilities across the Call Centre, Revenue Management and Network Planning functions for productivity and cost optimisation. The focus areas include:

  • Reducing Call Centre volumes through customer self-service capabilities eg through a Digital Virtual Assistant
  • Automation of Call Centre processes eg leveraging RPA
  • New systems to support Network optimizing, Pricing optimization, Revenue optimization

Key technology domains

  • Sabre commercial systems, Revenue Management systems (PROS)
  • Digital Virtual Assistant, Chatbot, Knowledge Management, Natural Language processing
  • Call Centre (Avaya)
  • Robotic Process Automation
  • Microservices architecture for Integration services
  • CD/CI processes

Requirements:

  • Microservices architecture (essential)
  • Robotic Process Automation project experience
  • Sabre (advantageous)
  • Digital virtual assistant experience (advantageous)
  • Website design and integration (essential)
  • Bachelors or Masters' qualifications in Computer Science, engineering or related discipline (or equivalent background)
  • Extensive technical breadth gained through experience in multiple domains - application architecture, infrastructure, data, security
  • Extensive experience working in Agile project delivery teams
  • Leading others through technology changes and adoption of modern ways of designing and building IT systems
  • Delivering in a variety supplier models, including managed services with offshore resources
  • Advanced understanding of solution design frameworks to ensure effective structures and patterns are being utilised to deliver the business requirement

How to Apply
To find out more, please "Apply for this job" or contact Rory Danagher or Tom Circosta on (07) 3221 3333.
[email protected]
https://www.linkedin.com/in/rorydanagher/

For a list of all vacant positions, please see our website www.talentinternational.com