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Operations Manager

The Good Guys - Lutwyche, QLD

Source: uWorkin


Job no: 496327
Work type: Permanent Full Time
Location: QLD - Metro
Categories: Store Management
Advertised: 28 May 2021 E. Australia Standard Time
Applications close: 25 Jun 2021 E. Australia Standard Time

  • Multi-award winning national retailer
  • Over 100 stores and 3,500 employees
  • Part of Australia’s fastest growing and largest consumer electronics retailing group

About us

When the first store opened in Melbourne’s northern suburbs in 1952, The Good Guys’ philosophy was then as it is now – to delight customers and ‘do good’.

From those humble beginnings, The Good Guys quickly became a household name, setting the standard for customer satisfaction and community giving, while continually evolving to meet ever-changing customer needs.

With over 100 stores and more than 3,500 employees nationwide, our Brand promise is to help Australian families live better at home for less.

Now united with JB Hi-Fi Limited, The Good Guys is part of Australia’s fastest growing and largest consumer electronics retailer and a new force in Australian retailing.

About you

If you have a flair for developing processes to deliver results, and always do this through the eyes of the customer, then we want to hear from you.

You’ll come to us with a deep understanding of store operations across administration, warehouse, and inventory management. You have a proven history of developing and improving processes so that store activities run like clockwork and support a focus on sales. You know that solid processes are foundational to operational effectiveness and compliance and, most importantly, in delivering a positive in-store experience for our customers.

You have a track record of achieving goals, and show remarkable resolve and persistence when faced with inevitable obstacles and setbacks. You take a deliberate and planned approach to what you do, breaking down organisational goals into actions, establishing clear responsibilities, and monitoring results.

Most importantly, you believe in the value of growing your team. You look for ways to develop talent, provide regular coaching and feedback, and encourage stretch opportunities.

This is a career-making role where you'll be challenged every day to make a difference in a dynamic and fast-paced environment. You’ll have the opportunity to hone your leadership skills and build a pathway to store leadership.

This role comes with a competitive package and Short Term Incentive program linked to performance. We also offer great employee discounts and special offers, paid maternity leave, novated leasing, and will also match every dollar you donate in our Doing Good workplace giving program.

The Good Guys recognises the importance of diversity, and appreciates that different perspectives encourage innovation and create value for our customers.