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Housekeeping Attendant - Hayman Village

InterContinental Hotels - Hayman Island, QLD

Any Industry
Source: uWorkin


About Us

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries. As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good. The InterContinental Hayman Island Resort will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.

Your day to day

Reporting to the Housekeeping Manager, Hayman Village the Housekeeping Attendant within Hayman Village plays a key role that combines an engaging and compelling career offer with a contemporary and attractive residential experience. In this role, you will have the opportunity to exceed expectations of both internal and external guests and ensure the highest level of service is consistently provided. Teamwork will be fundamental to your success as you provide warm and personalised service to the resorts colleagues across the Hayman Village residential accommodation. Your focus will be on preparing colleague rooms and maintaining public areas in the Colleague Village to support Hayman Village Operations the team to ensure the smooth flow of arrivals and departures, and delivering a stand out ongoing residential experience. With your day to day including but not limited to the below; • Maintain cleanliness and appearance of public areas in the village, including laundries, common spaces, public toilets and back of-house areas. • Reporting of maintenance issues. • Cleaning of rooms, including deep cleaning and servicing. • Maintaining familiarity with housekeeping cleaning procedures, par stocks. • Assist in other duties across the Hayman Village from time to time as needed. You will also have the opportunity to gain exposure across operational roles, from time to time assisting in the Hayman Village reception ad housekeeping teams.

What we need from you

Ideally you will have at least one year of previous experience as a Room Attendant or other Housekeeping experience within a resort or hotel environment. Excellent communication skills, seeing problems as opportunities and having a can do attitude will also be a part of your service style. You will also have the flexibility to work a rotating roster including, late evenings, weekends and public holidays and hold the appropriate work rights to work within Australia alongside an open Australian driver’s license; commencing from early to mid August 2020.

What we offer

• Full-time permanent position • Paid orientation and training • Excellent colleague facilities including a dedicated pool, gym, bar, dining program, extensive health & wellness activities program and private staff beach • Ongoing training and development opportunities with coaching and mentoring by industry experts in a five-star luxury setting • A great range of employee, friends, and family discount rates across more than 5,300 InterContinental Hotel & Resorts properties