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STEPS Staffing Solutions - South Townsville, QLD

Administration & Secretarial
Source: uWorkin


STEPS Group Australia is a Not for Profit organisation, passionate about making a difference on a national scale, with a focus on providing individuals and communities with services, skills and opportunities to achieve their goals. An exciting opportunity is now available for an experienced Receptionist to join the team in Townsville.

The Position

Providing reception and administrative support to the site team, your responsibilities will include:

  • Professionally meet and greet customers and stakeholders who visit the site, delivering a high standard of customer service
  • Deliver timely, efficient, and effective administrative support to customers and team members
  • Provide practical guidance and support including but not limited to assistance with use of our internal resources, equipment and services
  • Provide effective administrative assistance to the placement, post placement and on-going support processes
  • Capture and record all data in relevant record keeping systems, ensuring compliance with STEPS policies and procedures and contractual obligations

The Successful Applicant

To be considered for this opportunity you must meet the following criteria:

  • Demonstrated success and experience in a customer service administration support role
  • High attention to detail and ability to work under pressure
  • Ability to demonstrate a positive and supportive attitude, willingness to learn and have a community focus with the desire to help and support others
  • Strong customer service, attention to detail, time management and high level of administration skills is essential
  • Strong knowledge of Microsoft Office Suite and databases, with accurate typing and data entry skills

Applicants must have the ability to complete a Police Check, hold a Working with Children Blue Card, NDIS Worker Screening Clearance and have a current Driver's Licence.

Culture & Benefits

  • Work with a feel good, national organisation
  • Diverse organisation that values people who bring vision and passion to their roles
  • Package on offer includes salary sacrifice

STEPS Group is an Equal Opportunity Employer.
Aboriginal and Torres Strait Islanders are encouraged to apply.
Only applicants with the
right to work in Australia will be considered for this role

South Townsville, QLD

Administration & Secretarial


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