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Youth Services Coordinator

Aboriginal & Torres Strait Islander Community Heal... - Brisbane City, QLD

Voluntary, Charity & Social Work
Source: uWorkin


About the role:
The Coordinator will manage the day-to-day functioning of the team to ensure effective service delivery at all times. The role will also manage staff particularly in providing operational management, leadership and support. The role will oversea the case management to ensure AYS effectively identify the needs of young people while delivering targeted and goal driven supports that focuses on their genuine needs and aspirations.

The role will directly assist Senior Case Managers with their young people to access a coordinated wrap-around suite of services with the aim to achieve behavioural changes and engagement with ATSICHS Youth Youth Service team and will effectively identify the needs of young people in delivering targeted and goal driven supports that focusses on their genuine needs and aspirations. The role will directly assist young people to access a coordinated wrap-around suite of services with the aim to achieve outcomes of the program objectives.

About us:
ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We are the largest, most comprehensive Aboriginal Medical Health Service in Queensland. Our services include medical and dental clinics, family and child services, social and emotional wellbeing services, early childhood programs, youth services and an aged care facility.

Our vision for the future is to deliver healthy, connected Indigenous urban communities. To do this we are focusing on five strategic priorities:

  • Champion healthy individuals and thriving families
  • Build a strong and sustainable future
  • Innovation and excellence
  • Our partners
  • Our people
See more at our website - http://atsichsbrisbane.org.au

What we offer:
Attractive remuneration
Salary sacrifice benefits of $15,900 living expenses (e.g. mortgage repayments) and $2650 meal/entertainment. With a potential additional benefit of $4,023 on top of your base salary
17.5% Annual Leave Loading
Access to free or at a significantly reduced rate for Dental and Medical services
Opportunity for internal and external training that is relevant to role and 10 days of paid study leave subject to eligibility

Skills and Experiences:
Role requirements:
Minimum bachelor or diploma qualifications in Social Work, Human Services, Psychology, Behavioural Science, Social Science, Youth Work, Community Services or relevant field.
Previous experience in case management and coordination activities using a client information system.
Demonstrated experience in managing complex caseloads with a focus on co-ordinating appropriate referral services for high risk youth.
Develop networks and maintain effective working relationships that contribute towards the objectives of the Youth Service in order to meet the targets of the program, and where necessary identify emerging issues, service gaps and opportunities to build on service delivery capacity.
Demonstrated ability to lead, guide and manage people
The ability and willingness to attend case conferencing across the Brisbane and Logan regions as required.
Flexibility in service provision that include on call after hours to support high risk management for youth justice and child safety, as well as creating innovative practices.
Ability to provide complex case management and to support staff in providing after hours high risk management to youth justice and child safety.
Ability to co-ordinate daily rosters and staff leave.
A willingness to travel across the ATSICHS Brisbane and Logan region of services and work across different sites.
Knowledge of the supports available to young people in the areas of mental health, education, employment and housing.
Ability to communicate sensitively and effectively to young people through the use of decisive listening, influencing and persuasive skills.
Current drivers licence
Working with Children’s Card (Blue Card) or be eligible to apply

Desirable, but not mandatory:
Bachelor qualification in either Social Work/Human Services/Behavioural Science/Psychology/Criminology/Allied Health/Occupational Therapy/Sociology/Public Health or relevant field.
Counselling skills
Previous experience in a senior case worker and/or workforce training role

How can you apply?

Applications can be submitted by following the links on the Recruitment page.

For any further enquiries please get in touch with our People & Culture Team on 07 3240 8900 or email peopleandculture@atsichsbrisbane.org.au.

Brisbane City, QLD

Voluntary, Charity & Social Work


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