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Inside Sales Manager

LENDI - Prince Of Wales, QLD

Any Industry
Source: uWorkin


Inside Sales Manager

Our story

Lendi is Australia’s #1 online home loan platform. Every day we help thousands of Australians research, compare, apply for and settle their home loans online.

We’re a home loan business that was born digital. We focus on using technology to make the lives of our customers and brokers easier, and it’s really paid off.

We’ve won awards for innovation and our proprietary technology; we've established direct platform integrations with some of Australia’s largest banks; we've codified compliance across our panel, and settled more than $13 billion in home loans for our customers.

Lendi's platform allows us to work smarter, not harder. It frees our brokers up to spend more time doing the work they love, which means less time spent on tasks like admin and lead generation.

Our team enjoys complete flexibility of working from home and access to a national customer base. There really is no better time to join!

About the role

As Inside Sales Manager, you'll be responsible for managing, motivating and developing a team of between 10-15 phone based Home Loan Specialists (Mortgage Brokers), ensuring they provide the very best service to our customers. Our Home Loan Specialists are fully-qualified mortgage brokers who are supported by smart technology and expert teams to achieve higher quality deals.

Lendi’s online platform and seamless digital experience means your team will be speaking to customers nationally over the phone and with our “Flex First”, you will be managing your staff virtually most of the time.

This represents a fantastic opportunity to join and make a visible impact on a market leading business that’s experiencing a very exciting phase of growth.

Your specific duties include:

  • Driving Lendi's sales strategy and ensuring your team is meeting weekly and monthly targets;
  • Providing advice on home loan scenarios and structures to your team, 'workshopping' deals and developing their industry knowledge;
  • Coaching and mentoring your team on best practice and implementing training strategies to increase performance;
  • Regular sales training & coaching through a mixture of call recordings and live sales observation.
  • Strategically working with leadership to develop and implement strategies to improve processes, procedures and productivity.

About you:

You will be an experienced Sales Manager who has demonstrated managing a team of phone-based lenders, mortgage brokers or home loan specialists within a high performing environment, or have experience with mortgage brokers working at a bank / lending organisation.

You will have a proven understanding of home loan structures and scenarios, with the ability to train, coach and mentor your staff.

Your strong leadership experience will see you leading from the front and motivating your team to achieve and exceed their monthly targets and customer experience expectations, whilst promoting our fun, inclusive and collaborative company culture.

As an energetic, natural leader, you'll thrive in our fast paced and agile environment; be team-oriented and operate with flexibility to evolve and implement change as required.

What’s in it for you?

  • Significant earning potential: competitive management base salary (with flexibility for those with proven sales management and residential lending experience), plus a monthly bonus (driven by a balanced scorecard & achieving positive customer outcomes within your team).
  • Total flexibility on remote working: we’ve embraced a 'Flex First' policy for over 12 months & it's now part of our DNA
  • Best-in-class training, mentoring & support to give you the best change of success as a leader
  • Empowerment over a monthly team budget for social activities & events, both in-person and online
  • An extra week’s annual leave after three years’ service
  • A vibrant, relaxed, yet professional culture
  • A multitude of development opportunities available: we love what we do, take our people on the journey & talk careers above jobs.

Our commitment to diversity

We're an equal opportunity employer. Individuals seeking employment are considered without regard to gender identity or expression; sexual orientation; race; religion; ethnicity; age; neurodiversity; disability status, or any other characteristic protected by applicable law.

Lendi has been awarded as one of LinkedIn’s TOP 25 STARTUPS AUSTRALIA.

Are you ready for the next step in your career? If so, we'd love to hear from you. Apply now and a member of our Talent team will soon be in touch.