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26

May

It Systems Administrator

GO1 - Brisbane City, QLD

Any Industry
Source: uWorkin

JOB DESCRIPTION

Go1 is on a mission to unlock positive potential through a love of learning. The Go1 platform makes learning easy with thousands of courses in one simple solution. Since our founding in 2015, we have grown to an organization of 200+ in 9 global offices. At Go1, we go to infinity and beyond through excellent work, prioritising actions over words and encouraging creativity and candour. It is with this spirit that we are driving hypergrowth and international expansion.

As part of our growth, we now have a newly created opportunity for an IT Systems Administrator to join the existing team. You will be responsible for the maintenance and support of business IT systems and assets as well as providing Go1 staff with assistance with technical issues.

Key accountabilities will include:

  • Support all Go1 staff with technical issues and enquiries in the office and remotely.
  • Meet internal SLA’s for responding and resolving reported issues and service requests
  • Track business IT issues and report on type and severity
  • Setup and maintain secure standard operating environments
  • Manage identity, accounts and access to systems for Go1 staff
  • Monitor and manage the network at all Go1 offices
  • Manage all IT hardware assets & software licensing for Go1 staff
  • Liaise with software and hardware vendors regarding procurement, licensing & support
  • Manage and maintain IT conference equipment
  • Manage and maintain security systems (cameras and door systems)
  • Monitor and improve upon our IT security
  • Create and maintain IT documentation
  • Create and maintain documentation to allow staff to self-support general issues

This is a permanent, full time position based out of our Brisbane office.

Requirements

We are looking for self-starters who thrive in a fast paced, ever changing environment - we’re on a journey of exceptional growth so you need to be ready to embrace the challenges of a scaling business.

Essential experience and skills:

  • 4+ years experience in a similar role supporting both Windows and Mac Desktop environments
  • Experience providing remote support and ability to remotely troubleshoot IT issues
  • Experience managing Office 365 deployment (users/roles/permissions)
  • Experience with setting up and managing SSO integration between business systems (ie: SAML)
  • Tracking and managing IT assets

Desirable experience and skills:

  • Experience gained in a start up/scaling environment is highly advantageous

Benefits

We have many benefits to working with Go1. Some of these include access to ongoing learning and development, the ability to work from anywhere as well as the technology to do it! We also have the following:

  • Company bonus incentives
  • Flexible work environment - work from home of office
  • Additional 10 weeks paid parental leave (in addition to government incentives)
  • Great culture including free lunch Fridays, wellness programs including yoga and running clubs
  • Global organisation with significant growth plans