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Claims Call Centre Operator

Randstad - Brisbane City, QLD

Customer Service & Call Centre
Source: uWorkin


About the Opportunity:

Randstad are currently partnering with a large Federal Government client. With continued growth in the Brisbane region, we are looking for call centre professionals with a background in claims processing to work with a well known federal government client.

The Brisbane Assessment Centre team are looking for experienced claims call centre professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest department.

With roles based in the CBD, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environments.

Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!

Please note: This is a Federal Government opportunity, all potential candidates must be Australian Citizens.


  • Processing a high volume of claims
  • Adhere to KPI's of 70-90 claims per day
  • Analysing and interpreting information to make decisions
  • Inbound and Outbound calls to gather information and answer queries


  • 1-2 years+ Claims processing experience
  • Candidates with the ability to work in a fast paced environment
  • Excellent communication skills
  • Confidence to make decisions
  • Excellent punctuality and attendance
  • Data entry skills - ability to quickly and accurately enter data into the system

What’s in it for you?

You will receive the opportunity to develop your call centre skills with a State Government Department.

Apply now

If you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Brisbane City, QLD

Customer Service & Call Centre


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