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Case Manager - Townsville Homelessness Hub

Australian Red Cross - Brisbane City, QLD

Voluntary, Charity & Social Work
Source: uWorkin


  • Maximum term role until 30/06/2023
  • Full time hours
  • Townsville

About Red Cross

Australian Red Cross is part of the world's largest humanitarian movements seeking to build a better society based on people helping people. We strongly believe that how we work is as important as what we do. We put humanity in action.

About the role

Work across Red Cross Homelessness and Housing Services and other Community Programs that offer case management support to individuals and families experiencing vulnerabilities. Provide direct service delivery support to people to build capacity and resilience and empower communities to take responsibility for their futures.

What you will bring

  • Tertiary Degree or Associate Diploma qualifications in human services combined with/or substantial skills, expertise and experience attained through employment, voluntary service and/or study
  • Demonstrated knowledge of evidence based case management strategies and principles with proven experience in delivering case management services
  • Demonstrated experience of administering Brokerage funds
  • Demonstrated ability to work directly with clients at risk of homelessness who have complex needs from a variety of cultural backgrounds, to achieve positive and sustainable outcomes
  • Demonstrated experience in establishing strong and effective partnerships
  • Demonstrated experience in working with Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse people and communities
  • Highly developed verbal and written communication skills with proficiency in MS Office and client databases.
  • A Working with Children check (blue card) is a mandatory requirement for this role
  • Current and valid Australian driver licence

Why work with us

Work for purpose, know that the work you do contributes to Red Cross supporting and empowering people and communities in times of vulnerability.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Further information

For further information about this role, please refer to the position description attached below or contact Richard Outtrim on 0408 662 963.

Position description

1 Position Description - Case Manager Townsville.pdf

Aboriginal and Torres Strait Islander people are strongly encouraged to apply

Brisbane City, QLD

Voluntary, Charity & Social Work


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