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Water Regulatory Officer

Southern Downs Regional Council - Warwick, QLD

Government, Defence & Emergency
Source: uWorkin


Position D escription

Position Title Water Regulatory Officer

Department Water

Directorate Infrastructure Services

Reports To Manager Water

Classification Level 5 (Division 2 - Section 1)

Award Queensland Local Government Industry (Stream A) Award – State 2017 (as amended or replaced)

Agreement Southern Downs Regional Council Certified Agreement (as amended or replaced)

Position Objective

Ensure Council’s water, wastewater and recycled water services comply with applicable legislative,
regulatory and business requirements.

Ensure that Council’s compliance obligations (environmental, regulatory, safety, legal, financial and customer
service standards) are clearly identified, fulfilled on time and reported to relevant stakeholders.

Key Responsibilities

The key responsibilities may be modified from time to time to ensure the expected outcomes support the
Council’s operational and corporate plans.

All duties are to be conducted in an efficient, timely, professional and safe manner. The key responsibilities

  • Lead and coordinate staff and the activities undertaken within the area.
  • Create, maintain and analyse information contained in compliance monitoring data repositories
including databases, spreadsheets and SWIMLocal.
  • Monitor, analyse and interpret laboratory results from biological, chemical and physical tests to ensure
compliance with licencing requirements.
  • Monitor customer patterns, report on significant variations and recommend associated key
improvements to current policy, processes and procedures.
  • Provide adequate ongoing internal and external reporting, particularly on significant changes in trends

of operations or performance including changes in water consumption and water and wastewater
quality parameters.

  • Prepare annual, monthly and ad hoc water, wastewater and recycled water reports.
  • Develop a compliance program including all the relevant legislative and regulatory reporting
requirements for water, wastewater and recycled water services.
  • Develop, implement and maintain Management Plans relating to current needs including Liquid Trade

Waste Plans, Dam Emergency Action Plans, Recycled Water Supply Agreements, Pollution Incident
Response Management Plan and Customer Service Standards.

  • Monitor, analyse and report on water consumption, water quality, waste water and recycled water
collection, wastewater and trade waste quality and variations compared to previous and projected


  • Develop new water policies, processes and procedures associated with compliance and regulations.
  • Implement and regularly review Council’s drought management plan to ensure water conservation
measures are relevant and effectively implemented.
  • Ensure effective use of organisational resources including maximisation of revenue from water and
recycled water products.
  • Provide regular reports to stakeholders regarding actual financial outcomes against budgets.
  • Develop and implement a program for regular auditing of recycled water users to ensure compliance
with agreements and Farm/User Management Plans.
  • Provide accurate advice on compliance and regulatory matters associated with the water, wastewater

and recycled water business to stakeholders.
• Other duties as directed by the supervisor.


  • On the job training will be provided to ensure that the position holder maintains a satisfactory knowledge
and skill base.
  • The position holder will be encouraged to attend workshops and seminars relevant to the position so
as to ensure ongoing professional development.

Work Health & Safety Responsibilities

  • Comply with the Work Health and Safety Act, Regulations, Codes of Practice and Council’s Workplace
Health and Safety Policies and Procedures.
  • Comply with instructions given by the relevant manager and/or supervisor in respect of the health and
safety of themselves and the health and safety of other persons.

Organisational Responsibilities

  • Comply with the requirements of Council policies and procedures as amended from time to time.
  • Ensure complete and accurate records are captured, created and maintained.
  • Deliver high quality customer service within the organisation and to the public.
  • Ensure the security and appropriate intended use of Council information at all times.

Extent of Authority

  • The supervisor monitors agreed work outcomes.
  • This role is free to act within legislative and policy guidelines, though advice on complex or unusual
matters is available from the supervisor.

Selection Criteria

Qualifications/ Licences – Mandatory

  • Current open “C” class licence (Car).
  • Occupational Health and Safety Construction Induction Card (“White Card”) or the ability to obtain prior
to commencement.
  • Relevant qualifications of at least degree level.

Vaccinations – Mandatory

  • Immunisation record indicating Hepatitis A & B vaccinations or immunity; or the ability to be vaccinated in
accordance with Council’s Immunisation Procedure.

Updated: May 2021


Key Selection Criteria - Essential

1. Demonstrated experience in a compliance and reporting role within a government or utility industry,

preferably in the water and wastewater sector.

2. Supervisory skills with the ability to mentor staff to a level of performance necessary to achieve team
goals. High level skills in database management and a proven ability to analyse and interpret information,
establish trends and prepare reports.

3. Well-developed research, analytical and problem solving skills including proven ability to translate
operational requirements governed by relevant legislation and regulations into policies, processes and

4. Highly developed communication, consultation and negotiation skills.

5. Expert ability to review activities and subsequently identify and realise opportunities for improvement.

6. Comprehensive project management skills.

7. Comprehensive knowledge of workplace health and safety considerations relevant to the role and how to
limit risks in the environment where this role operates.

Key Selection Criteria – Desirable

1. A comprehensive understanding and general interest in Local Government operations.

Updated: May 2021

Warwick, QLD

Government, Defence & Emergency


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