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Service Coordinator

Secretaries.com.au - Eagle Farm, QLD

Any Industry
Source: uWorkin


  • #20100325
  • 20 May 2021

Service Coordinator

  • Advantage Air

  • Eagle Farm QLD 4009, Australia

Who are we?

The Advantage Air Group, encompassing MyPlace Australia, is a rapidly growing Australian group of companies who have innovated year after year within the Australian market to integrate Smart Home technologies into your home. Whether it's making your Air-Conditioning smart so you can control your temperature from the shops so you're coming into a cool house; or setting a scene so your lights turn on at a particular time whilst you're away on holiday, we will continue to innovate and create products that suit the everyday Australian to help make their life easier! The great news with all of this, is along with us designing and engineering the products here in Australia, we also manufacture here and are proud to be Australian made!

What will you do?

As our Service Coordinator, you will help organise and schedule our Technician's and Electrician's for installs, warranties, repairs and customer training. You will be working within a medium-sized service team where no day is the same.

This role will require you to be a pragmatic problem solver, enthusiastic and willing to learn our Air-Con/Electrical business - which we will give you ample training on. Along with this, you will be involved with key strategic decisions to help grow our Service team by giving fresh ideas on improvements and processes.

Advantage Air 'Bootcamp' Training

Along with your role, we have a unique onboarding process which exposes you to our whole operation and gets you the chance to know everyone within the business. Our ‘Bootcamp’ goes for 12-weeks and gives you the opportunity to work across all departments, giving you a deep understanding of who we are as a company whilst also highlighting particular areas of interest for you.

Some of the areas will include;

  • Spend time within our manufacturing departments building and assembling our products
  • Working in our warehouse, picking and checking jobs that that have been ordered, preparing them for despatch
  • Working in our design department, using our Design software to construct layouts for homes
  • Shadowing our sales team, meeting our customers and understanding how our product works
  • Spending time on the road with our warranty team, fault-finding and solving problems for our customers

Who are you?

Advantage Air looks for unique individuals, sharing common values and beliefs. Some of the attributes and qualifications we are looking for;

  • Strong problem solving and critical thinking ability
  • Enthusiastic and outgoing personality that gives energy to our team an customers
  • Excellent scheduling/organisational skills
  • Willingness to learn and grow within the role and be able to take direction
  • Be autonomous and self-directed within your workflow
  • You are customer focused. You will go out of your way to ensure we provide the best in the industry
  • You have a team-player mentality
  • You embrace change and is flexible with working environments

What will you get in return?

If you get on the bus with us, you’ll be offered a career with countless opportunities. Through our continued growth, innovation and vision there is always opportunity for those who seek it. You will be rewarded with ongoing personal and professional development from our mentors, benefiting from our unique and inclusive training style. We believe for the right person, this role could develop into a senior role within the branch with added responsibility should you want it.

What to do now?

If working with MyPlace and Advantage Air interests you, please click "" submitting your resume. Please also feel free to reach out directly by submitting enquiries to joryh@advantageair.com.au

Please note: Due to the expected high volumes of applications, only short-listed candidates will be contacted.