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22

May

Technical Writer

Secretaries.com.au - Varsity Lakes, QLD

IT
Source: uWorkin

JOB DESCRIPTION

  • #20094414
  • 20 May 2021

Technical Writer

  • Randstad - Commercial

  • Varsity Lakes QLD 4227, Australia

Randstad is recruiting for a Technical Writer on behalf of our client in Varsity Lakes, for a contract position. This is an exciting newly formed position to help with the development of new processes and procedures in the management of customer accounts.

You will be part of a team who are designing process fixes for the current model. Working closely with the project team this role will be essential in rolling out the new processes to the wider business areas.

Duties:

  • Production of operation manuals, policy documentation, process maps and procedural documentation as well as additional content if required
  • Write easy to understand process documentation for staff to use that will be easily accessible
  • Speak with SME's to collate information for the procedure manuals and process documentation
  • Maintain content management sites where required

Skills/experience required:

  • Previous experience as a technical writer
  • Excellent written communication skills and the ability to translate complex technical information into easy to understand processes
  • Excellent stakeholder management skills

This role will be part of an overall project team working towards the same outcome for the business. Full training on the systems and the current processes will be provided upon commencement. There is also some flexibility on work from home arrangements for this position. Initially a 3 month project with a high chance of extending up to 12 months.

Undertaking a temporary contract through Randstad will give you exclusive access to our candidates benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment.

If you are interested in this role please click the 'apply now' button. If you have any questions regarding this position or your application please contact Alexandria Howes - alexandria.howes@randstad.com.au / 07 3100 7059

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.