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Digital Product Owner

CANSTAR - Brisbane City, QLD

Any Industry
Source: uWorkin


Canstar's Digital team is looking for a Digital Product Owner to join our team.

The Canstar Digital Team is responsible for supporting the management of all digital assets to ensure that they continue to exceed customer expectations and drive revenue growth for the organisation. The role of a Digital Product Owner plays an active role in facilitating the successful delivery of the Canstar digital strategy. This includes identifying, scoping and supporting the delivery of new digital initiatives. Digital Product Owners are responsible for ensuring that any issues impacting customer experience or commercial objectives are resolved as quickly as possible.

What you will be doing:

  • Act as a product owner to assigned products/platforms
  • Work together with delivery teams to discover, design and create products that are valuable, usable and feasible for our partners
  • Work in partnership with team members and key stakeholders to support the creation and management of the digital product roadmap
  • Collect, organise and prioritise feature requests for all our internal functions: Engineering, Customer Success, Sales, and Marketing
  • Develop sound business case to support new product development, budget approvals
  • Support the sales pipeline through development of key features and
  • Manage risk, compliance, security, operationalisation and documentation to support full product lifecycle
  • Act as a client side project manager throughout entire lifecycle of the product development to post implementation support
  • Establish clear frameworks, criteria and processes for making consistent, commercial trade-offs and decisions regarding the product portfolio
  • Conduct ongoing competitive comparisons and analysis of industry trends with the aim of identifying new opportunities for Canstar Gold digital products
  • Analyse behavioural and digital data to identify patterns, trends and likely areas for improvement.
  • Provide regular digital product reporting and share insights on the performance of Canstar Gold digital assets
  • Create user stories that provide sufficiently detailed requirements for development testing, priorities these appropriately as part of regular backlog grooming sessions and participate in business acceptance testing of changes to Canstar Gold digital assets.
  • Track, measure and be accountable for achieving Product KPIs and success measures at the individual product and portfolio levels
  • Facilitate communication and reporting to the leadership teams on the product agenda and prioritisation of product initiatives
  • Leverage design tool Figma to ideate, concept and wireframe new digital features, functions and product initiatives.
What you will need to bring to the role:
  • 2-3 years’ experience in a product owner role
  • Digital product management experience, including the ability to identify new opportunities, scope requirements for these and prioritise digital work effectively.
  • Project management skills and experience supporting the delivery of major initiatives.
  • Direct prior experience working within an agile delivery environment.
  • Significant understanding of user experience principles and the importance of customer-centred design practices.
  • Solid understanding of data analytics and how to use data to make informed decisions that will drive customer engagement and revenue growth.
  • Proven time management and organisational skills, with the ability to work under pressure to meet tight deadlines
  • Excellent communication skills and the ability to translate complex technical terminology into language that can be readily understood by non-technical audiences.
How you can join the team:

If this sounds like you, and you are up for a fresh challenge with a great company, please click apply now and ensure that your CV and cover letter has been uploaded or email careers@canstar.com.au.