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Customer Success Manager - Ai & Automation Software

BLACKROC - Brisbane City, QLD

Source: uWorkin


BLACKROC is working with a National Software business who service the Real Estate Sector . This innovative and high performing software platform enable Real Estate Agents to maximise their sales pipeline and increase productivity across their business through AI and Automation.

They are looking to grow their team in Brisbane with a Customer Success Manager who will partner with clients and help onboard and implement their platform and help to uncover new opportunities and areas for growth across their client portfolio.

Be part of a values-driven team who believe in rewarding your hard work and using leading edge technology including AI, to stay ahead of the game so you don't have to.

The Role:
Onboarding and implementation of all new clients
Identifying new areas and opportunities for growth within existing accounts
Continually improving the customer experience and working closely with customers to ensure that they get the most out of the platform.
Coordinate discovery workshops with clients to develop successful partnership launches.
Work closely with internal teams to ensure support during projects and deliver quality results for clients.
Be an informative and positive brand ambassador with all clients.
Does this sound like you?

3 + Years’ experience working in a Sales, Account Management or Customer Success
Previous Real Estate Experience or having sold into Real Estate Space would be highly advantageous.
Strong SaaS or Technology understanding and passion for innovation.
Target driven and the desire to grow revenue.
Customer centric, collaborative and a team player
Relationship focused, entrepreneurial spirit, and self-starter.
Personable and professional communication skills
Good at multi-tasking. This is a great time to join a fast paced, fun and friendly team who offer a flexible working culture, with opportunity’s for career progression and personal and professional development!

For more information on this opportunity please contact Danielle McNeill at BLACKROC for a confidential chat on 0404 765345 Alternatively, if this isn’t the right opportunity for you but you’re interested in other opportunities within the IT Sales industry in Brisbane please feel free to contact me.

Danielle McNeill | BLACKROC
0404 765345