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Site Supervisor Leisure & Aquatics Operations

Private Company - Prince Of Wales, QLD

Any Industry
Source: uWorkin


Are you experienced and passionate about leading a team of customer focused, leisure and aquatic professionals? If you have a strong commitment to safety and the delivery of a high-quality customer experience though getting the most out of your team, we want to hear from you. The Canterbury Bankstown Leisure & Aquatic Services has recently undergone a realignment and we are looking for experienced leaders to join our team at Roselands Leisure and Aquatic Centre.

Why should you join our team?

We are an organisation that innovates and collaborates, we are an employer of choice, the largest Council in NSW and we are also about to embark on a once in a lifetime project which will see the design and construction of two brand new $40m state of the art Leisure & Aquatic Centres! Where else are you going to get an opportunity like that?

The salary range for this opportunity commences at $71,354 (Grade F, Step1) + 9.5% super.
Click here to access salary information for all steps within the designated Grade.

The Role:

We are currently seeking a new leader to join our Leisure & Aquatic Services Unit. You will be responsible for providing leadership and guidance to the Leisure and Aquatic Operations team which includes Lifeguards, Duty Managers and Customer Services Officers, as well as working closely with our Learn to Swim and program team members. You will assist the Team Leader to facilitate and provide training and technical advice to your team, and ensure the Centre is operating to the highest standard of safety, customer experience and service for our community.

(See PD for key accountabilities)

Essential Qualifications & Experience:

  • Pool Lifeguard Licence and Certificate
  • Technical Pool Operators Certificate
  • Certificate III in Community Recreation (or similar/experience)
  • Senior First Aid Certificate
  • Current CPR Certificate
  • Current Class C Drivers Licence
  • Current Working with Children Check (WWCC)


  • Demonstrated experience in leading a team to deliver a high quality and safe customer experience within a large Leisure & Aquatic Centre or similar
  • Demonstrated ability to manage and lead the performance of team members
  • Demonstrated experience in managing pool supervision plans, plant & equipment operations and water quality in line with industry regulations
  • Demonstrated experience in overseeing centre maintenance and liaison with trades/contractors
  • Experience in customer relationship management, bookings and facility hire
  • Demonstrated experience in managing front of house operations including general customer service, stock control, sales and memberships
  • Highly organised experience managing access and allocation of space to multiple facility user groups
  • Demonstrated ability in resolving operational problems relating to the Leisure & Aquatic Centres
  • Experience in Risk Assessment and Risk Management
  • Demonstrated and successful time management and work prioritisation skills
  • Strong verbal, written and e-communication Skills
  • Proficiency in administration and achieving set KPI’s.
  • Sound computer literacy

What’s in it for you?

  • Permanent Full Time Opportunity
  • Flexible work practices (opportunity to earn additional time off)
  • 38 Hour week
  • Access to health and wellbeing programs
  • Access to further training and development
  • Work for an Employer of Choice

Canterbury Bankstown Council prides itself on being a workplace that actively seeks to include, welcome and value unique contributions of all people. We encourage people with a disability or culturally diverse backgrounds to apply.

Follow us on LinkedIn linkedin.com/company/city-of-canterbury-bankstown