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Customer Service Officer

UQ Sport - St Lucia, QLD

Administration & Secretarial
Source: uWorkin


  • Part Time – 25 hours per week
  • Flexibility to work afternoons and weekends
  • Experience working in the tennis industry and tennis product knowledge is desirable
  • Friendly work environment


At UQ Sport, we are firm believers that work should not be dull and boring. Our team is passionate about creating an awesome culture that promotes work-life balance, health and wellbeing, and most importantly, fun!

We are proud to work at UQ Sport, and it shows in the exceptional work we do. Our not-for-profit organisation delivers almost 400 diverse programs to University of Queensland students, staff and alumni, as well as the general public, across UQ’s St Lucia and Gatton campuses.

We offer flexible working conditions, extensive learning opportunities and a wide range of staff benefits (ones that will make your friends jealous) to our squad of more than 200 staff.


UQ Sport is seeking applications from a dedicated and enthusiastic Customer Service Officer to work at the Tennis Centre based at the University of Queensland St Lucia Campus.

The ideal candidate will have experience working in the tennis industry and extensive tennis product knowledge. This is a fantastic opportunity for anyone dedicated to delivering excellent customer service.

Duties may include responding to customer queries, providing information about UQ Sport products and services, stringing racquets, using the Point of Sale system, opening/closing of facilities, collection of payment for sales and service transactions, assisting with the setup for events/functions and basic administration duties.


You will have a minimum of 12 months’ experience in a customer service environment, preferably in a Tennis Centre. You are personable, reliable and energetic with excellent communication skills and customer service skills.

You must also have the following qualifications :

  • First Aid certificate
  • CPR certificate
  • Blue Card

Please note you will need to be available to work afternoons and weekends.


  • Friendly working environment
  • FREE access to all UQ Sport venues
  • FREE entry to group fitness programs
  • Discount on a range of UQ Sport offerings
  • Access to the Employee Assistance Program (EAP)


To apply please send your resume and cover letter outlining why you are a suitable candidate. Applications without a cover letter will not be considered.