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Level 3 Technician

Hays Information Technology - Surfers Paradise, QLD

Source: uWorkin


Your new company
This Gold Coast based ASX listed company offers a quality services in maintenance and support, voice, data and cloud services. They have a customer base extending across many industries, offering flexible solution for each. Due to upcoming projects and company growth they are seeking a skilled Level 3 Service Desk Technician on a permanent basis.

Your new role
Your new role will be reporting into the team leader, providing level 3 support to staff and customers dealing with escalations from level 1 and 2 technicians, identifying and resolving technical and hardware problems and taking in calls. There will be times where you will be asked to lead the team, provide training to other members of the team and make recommendations where needed.

What you'll need to succeed
The successful candidate will have experience in the following areas:
Active Directory
PowerShell and Group Policy
Understanding ITIL concepts
Strong communication skills

Experience within an MSP will be highly regarded, as well as MySQL and Nginx.

What you'll get in return
In return you will get to work within an amazing team that allows for personal and professional growth. A chance to enjoy the Gold Coast lifestyle with opportunity for career progression and a completive salary to go with it.

What you need to do now
If you feel you meet the requirements outlined above please click ‘apply now’ and include an up-to-date CV, in Word format, or if this job isn't quite right for you but you are looking for a new position, please contact Sophie Thwaites on 0756675250 or [email protected] for a confidential discussion on your career.

LHS 297508 #2508158