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Service Manager

Sterling-Hoffman Life Sciences - Ipswich, QLD

Health, Medical & Pharmaceutical
Source: uWorkin


About Us

It's an exciting time to be part of Stride. You may have noticed we've changed our name from Aftercare to Stride.

We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on the next stage of our journey, join us to make a difference. We're here to Stride.

Our Service

Stride Hub is a community mental health and wellbeing service for adults, their families and carers that offers access to integrated care and support to improve recovery outcomes. Participants can access a range of community mental health support services; clinical mental health services; care coordination and NDIS supports. The service also offers full DBT clinical and DBT skills building interventions to the community.

On Offer

  • Full-time & Permanent
  • Based in Ipswich
  • Excellent Base Salary plus Super
  • Plus Salary packaging options (up to $15,899 tax free!!)
  • Plus meals and entertainment allowance of up to $2,650!!
  • Leave loading at 17.5%
  • Company rewards scheme
  • Paid parental leave
  • Excellent training & career development
Role Overview

The Service Manager will have a pivotal role in the overall leadership and management of the Stride Hub team in accordance with operational guidelines, including:
  • Leading and developing a multi-disciplinary team to provide primary care and support for all accessing Stride Hub
  • Overseeing and contributing to the development and implementation of clinical, financial, administrative systems and billing processes
  • Ensuring the Stride Hub team operates within a framework of continuous quality improvement and risk management.
  • Develop and maintain stakeholder relationships within the areas of primary health, housing, AOD, and mental health
  • General AHPRA registration as a Psychologist, Clinical Psychologist, Accredited Mental Health Occupational Therapist, Credentialed Mental Health Nurse OR AASW Accredited Mental Health Social Worker (may consider applicants working towards mental health accreditation)
  • Minimum of 2 years’ experience managing a mental health service
  • Demonstrated experience working within a recovery-based model
  • Demonstrated expertise in the management of a multi-disciplinary service delivery team, with the ability to lead the coordination of care for people with complex needs including consultation and engagement with a wide range of professionals/stakeholders.
  • Highly-developed communication, interpersonal and negotiation skills including the ability to work and communicate effectively with clients, their families, community agencies and other professionals.
  • Ability to meet deadlines in a high demand work environment and to exercise judgment and initiative.
  • Excellent organisational and time management skills.
  • Must be eligible to apply/currently hold a Blue Card
  • Must hold a current yellow card/be willing to apply for NDIS worker screening clearance
  • Current Drivers Licence
Stride is an inclusive workplace and we encourage applications from diverse backgrounds. This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Apply now!

To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.

Applications will be viewed and actioned upon receipt, with a final closing date of 2 June 2021.

For any queries please email recruitment@stride.com.au

Ipswich, QLD

Health, Medical & Pharmaceutical


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