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It Technical Support Officer

Hays Information Technology - Cairns City, QLD

Source: uWorkin


Your new company
A leading government education organisation in Mareeba (The Tablelands) are seeking multiple IT Technical Support Officers to work on and support the IT systems, network and infrastructure of this organisation’s sites throughout the Tablelands (and occasionally Cairns) region!

Your new role
Your new role will see you work within a dedicated multi-disciplinary team of analysts and technicians to work on a variety of hardware, networking and infrastructure technologies used throughout this organisation’s numerous sites in the Tablelands region. You will occasionally be required to travel to different sites around the area to provide onsite technical support alongside the remote support given from this organisation offices in Mareeba. This role will enable you to become hands on with a wide variety of technologies and systems whilst also working in a relaxed and professional environment where focus and emphasis is placed on the solution and the end user. The responsibilities and outcomes of this position will allow you to see the immediate impact your work will have to many different stakeholders both internally and externally.

What you'll need to succeed
This organisation uses technologies across the following areas so experience with as many as possible would be advantageous:

  • Microsoft eco system – Windows Servers and Desktop OS, Microsoft 365, SCCM, etc
  • Apple/MacOS
  • Identify Management (IDM) platforms such as Active Directory
  • Desktop, laptop and mobile device support
  • Networking topologies and hardware such as routers, switches and bridges
  • Audio and visual equipment

What you'll get in return
You will be offered a permanent role with a leading government education organisation in Mareeba (The Tablelands).

What you need to do now
If you are interested in this role, click ‘apply now’ or email an up to date resume to [email protected] If this role isn’t quite right for you but you are looking for a new position please do not hesitate to get in touch.

LHS 297508 #2507237