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Warranty Clerk - Frizelle Sunshine Automotive


Any Industry
Source: uWorkin


  • Great opportunity for a Tech looking to progress their career off the tools
  • Join one of the largest Automotive Dealers in SE QLD
  • Ongoing development & mentoring in a dedicated & fun working environment

Frizelle Sunshine Automotive have held a local presence for well over 30 years, growing in size from a mere 10 employees to today, with over 800. We strive to be considered an employer of choice and over the years we have embraced change by driving innovation and steering growth opportunities across the Group. We retail as a Group well over 17,000 cars per year and our local brands include Ford, Audi, Isuzu Trucks, Kia, Mazda, Hyundai, Aston Martin, Volkswagen and many more.

Our Service Team in Southport are now seeking applications for an amazing Warranty Clerk to join the team on a full time basis. The role would best suit someone who is sales-driven, energetic and able to deliver fantastic customer service.

What we are looking for:

  • Accurate data entry
  • Automotive experience preferred but not essential
  • Knowledge of automotive warranty claims guidelines is advantageous
  • Previous warranty claim experience preferred but not essential
  • Great communication skills with an outstanding telephone manner
  • Great organisational skills
  • A high level of computer proficiency
  • Excellent customer service ethic
  • Ability to work in a team

What the role entails:

  • Compile and complete warranty claims following guidelines and costing of repair orders
  • Ensure valid, current and legible records of all claims submitted are kept
  • Maintain monthly reconciliation of claims and submit transport and hidden damage claims
  • Ensure clear direction on factory policy decisions are adhered to at all times

Benefits of working with our Group:

  • Commitment to ongoing development and mentoring
  • Formal and informal training
  • A dedicated and fun working environment
  • Paid leave loading for all award employees
  • Discounted Bupa Private Health Insurance
  • Discounted St George Bank products
  • Allianz Motor Vehicle Insurance Discounts
  • Highly Active Social Club
  • Job Security and stability

Apply now!

This position would be suited to a candidate who is keen to join a progressive company, a high achiever, with fantastic customer service experience, and a great work ethic.

Please apply now in confidence through our online application form, attaching your covering letter and resume.

All Frizelle Sunshine employees must be entitled to work in Australia, complete a Federal Police Check and a Traffic History (QLD) or Driving Record (NSW) check.