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18

May

Rostering Team Member

myHomecare - Brisbane City, QLD

Voluntary, Charity & Social Work
Source: uWorkin

JOB DESCRIPTION

  • Join a team that makes a difference.
  • Permanent full-time role.
  • Brisbane location.

About us.
We live and breathe home care. We want all ageing Australians to live at home longer and enjoy the things they have enjoyed for a long time. Our people are the reason we have been successful and well known in our regions. Our communities love the service we provide.


About the role.
We are currently seeking a full-time rostering team member to join our fun & collaborative team. In this role you will be responsible for the effective allocation of shifts to our Care Work staff, to ensure continuity of care for our elderly clients to live a quality life in the comfort of their own home.


Key Duties.

  • Scheduling of client services including personal care, meal preparations, domestic assistance, transport, social support, and respite.
  • Communication with Care Workers and clients regarding services
  • Respond promptly to service requests and client enquiries.
  • Data entry into system
  • Recording any feedback, disputes or incidents and escalating as required
  • Respond to enquiries for home care services.
  • General related administration

What you will bring.

  • Strong computer skills with database experience
  • Experience in scheduling or rostering in previous roles.
  • Strong verbal and written communication skills
  • Excellent phone manner and customer service skills
  • Ability to schedule effectively and efficiently care workers for multiple clients simultaneously.
  • Analytical problem-solving skills
  • A high level of organisation and time management
  • The ability to work as part of a cohesive team.
  • Able to work in a fast-paced environment.

Why join us?

  • A great team and a growing organisation
  • Career development and progression opportunities
  • Autonomy with the chance to shape the function

There is no better time to join a growing industry where you will have great fun whilst making an impact on the lives of many ageing Australians. APPLY NOW!!

As part of the application process, myHomecare will be collecting your personal information to assess your suitability for the role. You will be required to provide a police check.

You must hold a valid work visa at the time of submitting your application to be considered for this role. For more information, you can contact Belinda.vassallo@myhomecare.com.au

To our friends at agencies. Thank you for thinking of us but we will not accept or take responsibility for any unsolicited CVs submitted to us. Please respect our process and we will get in touch should we need your help.

Brisbane City, QLD

Voluntary, Charity & Social Work




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