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People & Workforce Planner

IKEA - North Lakes, QLD

Hospitality, Travel & Tourism
Source: uWorkin



You are a forward thinking, long term planner with proven ability to influence and balance a strong people focus in the role. With this role positioned as an integral part of our People & Culture team, we are seeking a candidate who is passionate about our People experience and unlocking their potential. You can successfully implement processes, and have prior experience in forecasting, scheduling, budget adherence and reporting within a workforce management system. As an excellent communicator you can build key relationships to achieve successful outcomes for the customer, the co-worker and the business. You are willing to challenge for clarity, efficiency and understanding, to influence change, be competent in negotiation and to work with and across the entire business to secure consistency in communication and execution. Intermediate to advanced Microsoft Excel skills are required for this role, and the ability to analyse complex data to make it simple and understandable for your stakeholders. You have experience using a time-keeping system, preferably Kronos.


As the People & Workforce Planner, your responsibilities will include, but not be limited to;
  • Implementing the People Planning strategy for the store, following principles/ guidelines as localised by the country People and Culture Team and ensuring we prioritise our People focus in everything we do.
  • Managing the full function of the store staffing process from forecasting to the execution of the schedule by posting schedules in a timely manner.
  • Ensuring adherence to IKEA’s employment standards and legal requirements relating to People Planning.
  • Collaborating closely with the store leadership team and central recruiting team to ensure vacancies are aligned with the appropriate contract and availability to ensure the best possible customer meeting.
  • Identifying possible improvements in the unit people planning process and escalate any potential deviation when the scheduled or actual hours exceed the agreed financial framework.


Together the People & Culture team supports the delivery of the People & Culture Action Plan, People & Culture idea and the IKEA Business Operations by working in conjunction with all business functions and co-workers in store. With a key focus on IKEA co-workers, customers and the IKEA business, a pivotal role with this function lies in securing the co-worker experience, supporting leaders to ensure their teams are equipped with the knowledge and resources to create a better everyday life for the many people.


We offer many benefits at IKEA other than just having the opportunity to work for a global company! Along with a focus on your personal and career development goals and being a part of an inclusive culture driven by values, you will be entitled to great initiatives including co-worker discount, subsidised meals in our co-worker restaurant, free parking and our TACK! loyalty program. If you’re interested in working with us, apply now!

IKEA believes in equal pay for work of equal value.

North Lakes, QLD

Hospitality, Travel & Tourism


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